Care Fee Management Administrator

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assist the care fee management team with various administrative and organizational responsibilities associated with remuneration processes.

• Organize, preserve, and archive essential contract and negotiation documents using the enaio document management system.

• Draft information and notification letters following approved templates, including resident information letters and notifications in accordance with Section 82 (4) of the German Social Code, Book XI (SGB XI).

• Maintain pricing and contract data while supporting benchmark analyses.

• Monitor the status of processing, deadlines, and pending responses.

• Remind both internal and external stakeholders regarding outstanding items.

• Coordinate signature workflows for care fee agreements.

• Ensure thorough and traceable document filing.

• Assist in enhancing templates, checklists, and digital processes.

⛳️ Requirements

• Completed commercial training or an equivalent qualification.

• Proficiency in Outlook, Word, and Excel.

• Highly meticulous, structured, and dependable working style, especially when managing deadlines and sensitive documents.

• Ability to prioritize multiple cases while transparently tracking their status.

• Strong written communication skills and a keen interest in service-oriented collaboration.

• Good proficiency in the German language for accurately preparing formal correspondence.

• Experience in the care, healthcare, or social services sectors is beneficial.

• Basic knowledge of SGB XI or SGB XII is advantageous.

• Familiarity with enaio or another document management system is a plus; specific software training will be provided during onboarding.

• Experience in data maintenance, contract management, or standardized correspondence processes is an advantage.

🏝️ Benefits

• A fully remote part-time or full-time role available within Germany.

• Comprehensive onboarding that covers processes, templates, legal references, and enaio.

• Clearly outlined responsibilities with close collaboration alongside the care fee management team.

• Flexible work arrangements within agreed availability hours.

• 30 days of paid leave based on a five-day workweek; standard pro-rata adjustments apply for different working-time arrangements.

• Short decision-making processes and the chance to actively enhance administrative procedures.