Campaign Specialist

This is a fully remote position, open to applicants in Sri Lanka.

📋 Description

• Assist in executing Retailer and CPG-funded Shopper Marketing initiatives utilizing the proprietary shelfAdz® media solution.

• Take independent ownership of responsibilities for one or more client accounts and specific areas of focus.

• Collaborate with sales, client services, programming, IT, creative, delivery, and production teams.

• Establish and nurture relationships with process owners across both client and Avery Dennison functional divisions.

• Strategically plan, organize, and oversee project timelines until completion.

• Clearly communicate realistic expectations to both internal and external cross-functional team members.

• Ensure all deliverables are error-free, resulting in an exceptional client experience.

• Act as the primary point of contact for designated clients when applicable.

• Manage daily client relations and address any questions or issues from clients or internal partners.

• Identify opportunities for process enhancements and address business process inefficiencies or inaccuracies.

• Assess when to escalate concerns and propose solutions to Senior Sales Support and Sales Operations management.

• Evaluate performance against process requirements, service level agreements, and quality objectives.

• Offer best-practice recommendations.

⛳️ Requirements

• A Bachelor's degree in business, marketing, or a related field is preferred; equivalent relevant business experience and/or training may be accepted in lieu of a degree.

• 2–3 years of relevant business experience is preferred.

• Prior experience in the media/retail promotions industry is advantageous.

• Exceptional oral, interpersonal, and written communication skills.

• Ability to operate independently and effectively present information to clients, employees, and management.

• Strong analytical and problem-solving capabilities.

• Highly organized with minimal supervision in a remote work setting.

• A strong service-level orientation and keen attention to detail.

• A strong sense of urgency and the ability to meet deadlines under pressure.

• Proficiency in Google Suite and Microsoft Office applications (Word, Outlook, Excel, PowerPoint).

• Experience with CRM systems is a plus.

• Successful completion of a comprehensive background check and drug screening post-offer.

• Must undergo video and/or in-person interviews and may be required to provide a brief photo for identity verification.

🏝️ Benefits

• Inclusive healthcare through Inclusive Care.

• Paid parental leave with full salary coverage during approved leave.

• 401(k) retirement plan featuring a 3% automatic contribution and a 50% matching contribution on the first 7% contributed.

• Generous paid time off/vacation program.