Business/Sales Development Representative

This is a fully remote position, open to applicants in Cyprus, +2 more countries.

📋 Description

• Identify and assess business opportunities via inbound inquiries, outbound prospecting, industry events, and customer reactivation.

• Conduct research on target companies, pinpoint key decision-makers, and customize outreach efforts.

• Begin conversations utilizing email, phone, LinkedIn, and other pertinent channels.

• Facilitate discovery discussions to comprehend customer challenges, purchasing intent, and commercial potential.

• Validate opportunities and guarantee seamless transitions to Sales representatives.

• Acquire practical knowledge of Gcore’s products, services, and customer use cases.

• Assist prospective customers by presenting available options, pricing details, and subsequent steps.

• Collaborate with Presales, Product, and Customer Support teams when additional expertise is necessary.

• Manage assigned target accounts, prospecting efforts, and follow-up actions independently.

• Engage in industry events and execute post-event follow-ups.

• Reconnect with former customers to uncover new business prospects.

• Enhance outreach efficacy, qualification standards, and customer engagement.

• Share market insights, customer feedback, and successful strategies with the team.

• Work together with Sales on commercial objectives and qualification criteria.

• Partner with Marketing to enhance lead quality, targeting, and campaign efficiency.

• Keep accurate records of prospect information, interactions, and qualification results in HubSpot.

• Take ownership of the quality of generated opportunities and ensure prompt follow-up.

• Contribute consistently to the team’s pipeline generation goals.

⛳️ Requirements

• 1–3 years of experience in business development, sales development, inside sales, or a similar customer-facing role.

• Experience in prospecting, lead qualification, and customer engagement.

• Excellent communication and interpersonal abilities.

• Capability to comprehend customer needs, ask pertinent questions, and identify commercial opportunities.

• Proactive and results-driven mindset.

• Strong research and organizational skills, with a keen eye for detail.

• Ability to prioritize tasks, manage follow-ups, and consistently achieve results.

• Familiarity with CRM systems such as HubSpot, Salesforce, or similar platforms.

• Proficient in collaborating effectively with colleagues across various teams.

• Fluent in English and at least one additional language.

• Willingness to travel internationally for industry events and customer interactions.

• Experience in B2B technology, SaaS, cloud infrastructure, cybersecurity, or related fields is advantageous.

• Familiarity with CDN, DDoS protection, WAF/WAAP, cloud computing, hosting, or networking solutions is a plus.

• Experience in both inbound and outbound lead generation is beneficial.

• Exposure to account-based prospecting, ICP segmentation, or sales engagement tools is a plus.

• Experience participating in trade shows, conferences, or industry networking events is a plus.

• Proficiency in German, French, or other European languages is an advantage.

• Experience with customer reactivation or win-back initiatives is a plus.

🏝️ Benefits

• Competitive compensation.

• Flexible working hours.

• Hybrid or remote options, depending on your role.

• Work from anywhere in the world for up to 45 days per year.

• Private medical insurance for you and your family.*

• Additional paid vacation and sick leave days.*

• Support for life’s significant moments and celebrations.

• Language courses.

• Modern, inviting offices equipped with snacks, drinks, and entertainment.*

• Team sports and social activities.*