Business Systems Analyst – Contract

This is a fully remote position, open to applicants in United States.

📋 Description

• Convert business requirements into clearly defined user stories that include descriptions and acceptance criteria.

• Facilitate backlog refinement by ensuring that requirements are understandable, achievable, and in alignment with business objectives.

• Support solution design sessions by supplying necessary documentation and clarifications.

• Aid in scope management by documenting modifications and highlighting feasibility issues.

• Identify potential risks or obstacles and escalate them for advice and resolutions.

• Collect stakeholder feedback to guide backlog prioritization, as well as requirements and dependencies.

• Serve as a bridge between business and technical teams under the direction of senior staff.

• Engage in sprint planning, backlog grooming, daily stand-ups, and retrospectives.

• Collaborate with developers, QA, and product teams to ensure readiness for delivery and high-quality outcomes.

• Keep a clear and organized backlog, ensuring that items are ready for development.

• Guarantee traceability between business objectives and user stories.

• Acquire an intermediate understanding of the digital ecosystem, including CMS, CRM, and related engagement platforms.

• Participate in team knowledge sharing, documentation, and initiatives aimed at process improvement.

⛳️ Requirements

• A minimum of 4 years of experience in digital initiatives, software development, or IT projects as a Business Systems Analyst, or a comparable role.

• Experience with enterprise CMS platforms (such as Sitecore, Optimizely, ContentStack, or Adobe Experience Manager (AEM) is preferred).

• Familiarity with digital ecosystems such as ERP, PIM, marketing automation, personalization, or customer service tools.

• Experience in an agency or consultancy setting is highly desirable.

• Basic to intermediate understanding of API-driven integrations and data interchange throughout the customer journey.

• A Bachelor’s Degree (or foreign equivalent) is required.

• Proven experience in supporting backlog management, writing user stories, engaging in backlog refinement, iterative delivery, and UAT.

• Experience in agile delivery environments, with knowledge of Scrum or Kanban methodologies.

• Certifications in Agile, Scrum, or Product Ownership are advantageous (e.g., CSPO, SAFe PMPO, CSM).

• Proficiency with the Jira/Confluence toolset is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance plans.

• Flexible working hours and remote work options.

• Opportunities for professional development and career advancement.

• Collaborative and inclusive work environment.