Business Product Owner, Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee the strategy, design, and enhancement of sales tools, processes, and analytics for the global go-to-market organization.

• Contribute to the product roadmap for GTM systems and facilitate cross-functional execution.

• Assess, recommend, and implement enhancements to boost Salesforce effectiveness across various regions.

• Serve as the business owner of GTM systems, including Salesforce and Gong, collaborating with technical teams on scalable solutions.

• Lead the optimization and management of the GTM technology stack, ensuring automation, usability, and global consistency.

• Create and execute comprehensive sales processes from lead generation through renewal.

• Define, monitor, and report on funnel and sales performance metrics.

• Ensure data accuracy, consistency, and visibility across all systems.

• Supervise CRM governance, audits, enhancements, and data standards.

• Collaborate with Sales, Marketing Operations, and Revenue Operations to align processes, data flow, and service level agreements (SLAs).

• Provide actionable insights, reporting, and tools for global sales leadership.

• Facilitate business reviews, communicate roadmaps, align stakeholders, and promote the adoption of emerging technologies.

⛳️ Requirements

• Bachelor's degree in Business, Marketing, Technology, or a related discipline.

• Over 10 years of experience in Business Product Ownership, Revenue Operations, Business Analysis, or similar roles.

• Extensive experience with CRM platforms, particularly Salesforce, as well as GTM tools like Gong and marketing automation platforms.

• Demonstrated success in owning and delivering product roadmaps within a GTM or CRM context.

• Strong comprehension of end-to-end sales processes from lead generation to closing and renewal.

• Experience in developing and analyzing Salesforce reports and dashboards to derive insights.

• Exceptional communication, stakeholder management, and facilitation abilities.

• Capability to influence and align cross-functional teams.

🏝️ Benefits

• Discretionary incentive bonus program featuring a 15% annual individual target.

• Comprehensive Total Rewards package.

• Reasonable accommodations for qualified individuals with disabilities, including during the job application process.