Business Operations Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a trusted advisor and primary contact for member businesses and practices seeking strategic insights.

• Perform initial evaluations of business performance, focusing mainly on P&L analysis.

• Identify key opportunities and challenges in marketing, optical operations, and revenue cycle management.

• Facilitate connections between members and specialist advisors for targeted support.

• Work in collaboration with internal colleagues to provide education, resources, and tools.

• Review member P&L statements to evaluate business health.

• Detect patterns, inefficiencies, and opportunities for improvement in practice management, staffing, and optical operations.

• Present dashboards and reports that compare financial and operational metrics against industry benchmarks.

• Advise members on overall business strategies and suggest subsequent steps for in-depth analysis.

• Coordinate transitions and ensure continuity of support with specialized team members.

• Offer feedback and resources aimed at enhancing workflows, optimizing performance, and minimizing costs.

• Conduct research and formulate recommendations based on the needs of business units and practices.

• Analyze metrics and trends to provide data-driven insights.

• Lead or facilitate training sessions, present webinars, and create business content articles.

⛳️ Requirements

• Bachelor’s degree in Business Management or a related field, or equivalent experience.

• A minimum of 6 years of experience in business operations, with significant exposure to optometric practices.

• In-depth understanding of all facets of an optometric practice.

• Capability to conduct business assessments and pinpoint areas for further analysis and/or profit improvement.

• Strong analytical and strategic problem-solving skills, along with effective decision-making abilities.

• Ability to foster cooperation, inspire others, and achieve results without direct authority.

• Strong business acumen to aid in envisioning work, strategic planning, and measuring outcomes.

• Exceptional verbal communication and presentation abilities.

• For remote positions, strong engagement in virtual settings, including maintaining camera presence during meetings.

• Compliance with information security and privacy policies is required; employees will have access to sensitive personal information.

• Subject to pre-employment substance abuse testing.

🏝️ Benefits

• Eligible bonuses and commissions may be part of the compensation package.

• VSP Vision benefits are available (specific benefits are not detailed in the posting).