Business Operations Administrator

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Provide operational and administrative assistance for systems, workflows, and processes catering to over 500 employees.

• Act as the main subject matter expert for SharePoint, Smartsheet, and Organimi.

• Oversee configurations, troubleshoot system problems, and train colleagues on platform usage.

• Design, construct, and manage SharePoint sites, which includes content updates, site architecture, page creation, and permissions management.

• Oversee the complete onboarding and offboarding processes using automated workflows.

• Provide system access and ensure readiness for new hires on their first day.

• Offer administrative support to the Senior Leadership Team, which includes calendar management, travel arrangements, and meeting logistics.

• Organize special account initiatives, team-building activities, and client-led events.

• Collaborate with service line leaders, account management, and JLL partners to address information requests and resolve operational challenges.

• Guarantee data accuracy and integrity across operational systems for KPI reporting and executive decision-making.

• Manage sensitive information and independently make decisions regarding workflow configurations and access provisioning.

• Report to the Director of Performance Management.

⛳️ Requirements

• 3-5 years of professional experience in administrative coordination, operations support, or a similar field.

• Proven expertise in SharePoint administration, including content management, site creation, permissions management, and troubleshooting.

• Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).

• Capability to work independently in a dynamic remote environment.

• Outstanding organizational skills and the ability to handle multiple priorities.

• Problem-solving skills to independently address technical and operational issues.

• Excellent written and verbal communication abilities.

• Professional maturity and discretion with experience in managing confidential information.

• Familiarity with Smartsheet is preferred, including form creation, workflow automation, and solution design.

• Experience in onboarding and offboarding coordination in a remote or distributed work setting is preferred.

• Background in supporting senior leadership or executive teams is preferred.

• Experience with organizational chart tools like Organimi is preferred.

• Knowledge of access management and technology provisioning processes is preferred.

• Project coordination experience with cross-functional teams is preferred.

• Experience serving as a subject matter expert for operational systems is preferred.

• Client-facing experience is preferred.

• Candidates must reside in the United States and possess permanent US work authorization.

• Must be eligible to work in the United States without sponsorship.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive medical, dental, and vision care.

• Paid parental leave at 100% of salary.

• Paid time off and company holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture and a comprehensive benefits package that prioritizes mental, physical, and emotional health.