Business Intelligence Manager

This is a fully remote position, open to applicants in Colorado, +5 more states.

📋 Description

• Collaborate with senior leadership and operational teams to assess reporting requirements and create business intelligence solutions.

• Design, develop, and maintain executive dashboards, scorecards, reports, and analytics tools using Smartsheet and related platforms.

• Establish, monitor, and continuously enhance company KPIs across Operations, Service, Project Management, Sales, Engineering, and Business Operations.

• Create automated reporting processes that enhance data accuracy, visibility, and decision-making capabilities.

• Analyze operational trends and business performance metrics to pinpoint opportunities for improvement and efficiency enhancements.

• Lead the administration, configuration, and optimization of the company's Smartsheet environment.

• Develop workflows, automations, forms, dashboards, and reports to support business operations and project execution.

• Integrate Smartsheet with Microsoft 365 applications, CRM platforms, project management tools, and other third-party systems.

• Establish governance standards, documentation, and best practices for enterprise-wide reporting and Smartsheet usage.

• Collaborate with department leaders to enhance processes, eliminate inefficiencies, and implement scalable business solutions.

• Create forecasting and performance measurement tools that support strategic business planning.

• Provide training, coaching, and support for end users throughout the organization.

• Act as a subject matter expert for reporting, analytics, and Smartsheet functionality.

• Ensure reporting accuracy, data integrity, and consistency across business intelligence platforms.

• Present findings, recommendations, and business insights to executive leadership.

⛳️ Requirements

• A minimum of five (5) years of successful experience performing the required responsibilities.

• Knowledge of how to integrate Smartsheet with third-party applications.

• Ideally experienced in Smartsheet implementation with project-focused teams and service teams.

• Ability to deliver training sessions in a clear, professional manner that encourages learning and adapts to varying knowledge levels as needed.

• Willingness and ability to collaborate effectively with other departments and teams (Development, L&D, Support, HR, Regional Management, and Corporate Executive).

• Proven ability to take responsibility and manage development projects and support tasks with minimal supervision.

• Certification in one or more of the following Smartsheet platforms is preferred: Core product certification, System Administration, Project management, Control Center Lead, and Blueprint builder.

• Candidates residing within a reasonable commuting distance of an i2G office are strongly preferred.

🏝️ Benefits

• 401(k) with Company Match.

• Healthcare Coverage: Medical, Dental, and Vision plans, with most premiums covered by the employer.

• Employee Assistance Program (EAP): Support for mental health and wellness.

• Exempt Positions: Flexible Time Off (FTO).

• Non-Exempt Positions: Tenure-based PTO.

• Paid Sick Leave.

• Annual development stipend.

• Company-paid certifications.

• Educational reimbursement for eligible courses.

• Opportunities to engage in high-impact projects across critical infrastructure, healthcare, data centers, stadiums, and more.