Lead, Business Intelligence

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Establish the vision, strategic direction, developmental roadmaps, and success metrics for the Business Intelligence & Analytics organization.

• Provide guidance to leadership and mentor the BIA team.

• Modernize approaches to Business Intelligence and take ownership of strategic analytics.

• Propel automation and deliver field analytics through tools such as PowerBI, Executive Console, SalesAI Assistant, and additional platforms.

• Lead a team of Business Analysts, AI Engineers, and Data Scientists.

• Develop the analytical framework for the Americas and ensure the necessary data infrastructure for insights.

• Create and empower a team skilled in data modeling, design, and impactful visualization production.

• Utilize AI capabilities to automate processes, provide insights, and enhance the salesforce's effectiveness.

• Communicate the business direction and outcomes across product business units and executive leadership teams.

• Foster relationships with Finance, CETO, Revenue Intelligence, Business Operations, and other Cisco divisions.

• Collaborate with cross-functional teams to identify business strengths and opportunities, aligning actions accordingly.

• Report directly to the Senior Director of Strategy and Planning.

⛳️ Requirements

• Over 12 years of experience in Sales Business Intelligence & Analytics and Operations.

• Strong understanding of business dynamics.

• Minimum of a BA/BS degree; an MBA or equivalent experience is preferred.

• Proficient in using Business Intelligence visualization tools such as PowerBI, Tableau, QlikView, Einstein Analytics, and Looker.

• Experience in creating and automating enterprise-scale dashboards.

• Familiarity with Generative AI is preferred.

• Extensive development experience with PowerBI, Tableau, and/or other Business Intelligence tools.

• Knowledge of advanced SQL, Python, DAX, or other BI languages.

• Experience in developing data models and orchestrating data from various sources.

• Understanding of Americas territory design, sales structure, business entities/products, and overall hierarchy.

• Ability to capture stakeholder business requirements and translate them into actionable insights.

• Familiarity with Cisco's data systems, including SAP HANA, Snowflake, and Teradata.

• Knowledge of CRM systems such as Salesforce and Gong.

• Understanding of forecasting systems including NGF.

• Awareness of AI and automation tools like Circuit, Cursor, Claude, and Git.

• Proven experience in leading large, cross-functional teams.

• Familiarity with Agile or similar project management methodologies is preferred.

• Excellent communication and influencing skills.

• Experience in producing executive-level content and engaging in executive-level discussions.

• Candidates must be based in the East/Central Region.

🏝️ Benefits

• Medical, dental, and vision insurance.

• 401(k) plan with matching contributions from Cisco.

• Paid parental leave.

• Coverage for short- and long-term disability.

• Basic life insurance.

• Potential availability of Cisco restricted stock unit grants.

• Ten paid holidays each full calendar year.

• One floating holiday for non-exempt employees.

• Paid day off for birthdays.

• Paid year-end holiday shutdown.

• Four paid personal wellness days.

• Sixteen days of paid vacation for non-exempt employees.

• Flexible vacation time off program for exempt employees.

• Eighty hours of sick time off provided upon hire and each January 1st.

• Up to eighty hours of unused sick time can be carried forward.

• Additional paid time off for critical or emergency family matters.

• Optional ten paid volunteer days each full calendar year.

• Annual bonuses for non-sales positions, subject to Cisco policies.

• Sales performance-based incentive pay for employees on sales plans.