Business Immigration Paralegal

This is a fully remote position, open to applicants in Colombia, +4 more countries.

📋 Description

• Create and manage both digital and physical client files within SharePoint.

• Properly save, name, and organize documents received via email following the firm's naming conventions.

• Enter and update case information in customized Salesforce and Docketwise platforms.

• Ensure accurate file structures are maintained across current case lists.

• Draft fundamental government immigration forms.

• Prepare exhibit lists for petitions.

• Compile notice of filing and public access file documents.

• Assist in petition assembly under the guidance of an attorney or senior paralegal.

• Send reminders, confirm receipt of documents, and keep clients informed on case status.

• Organize document collection from clients via email.

• Participate in Zoom calls with attorneys, taking notes and providing case-specific information in real time.

• Manage scheduling and respond to basic non-legal client inquiries, escalating legal questions to attorneys.

• Utilize Microsoft 365, Teams, Adobe, Salesforce, Docketwise, and SharePoint effectively.

• Employ Claude and Perplexity for drafting and research assistance.

• Adhere to the firm's training matrix and track progress.

• Adjust to platform updates, including the upcoming Docketwise transition.

• Engage in the study of immigration law using the firm's digital law library.

• Pursue self-directed learning across various visa categories.

• Monitor USCIS policy updates that pertain to active casework.

⛳️ Requirements

• 1–3 years of experience in administrative, operations, legal support, or office roles.

• Proficient in Microsoft 365, including Outlook, Excel, and Word.

• Skilled in Adobe Acrobat for document preparation and management.

• Practical experience with cloud-based CRM and document management systems like Salesforce, SharePoint, or similar platforms.

• Background in preparing, organizing, and reviewing documents for completeness and accuracy prior to submission.

• Experience in coordinating client communications via email and video conferencing tools like Zoom or Microsoft Teams.

• B2+ English proficiency according to CEFR for effective, client-facing written and verbal communication.

• Preferred experience in U.S. immigration law or USCIS-related matters.

• Familiarity with Docketwise, Litify, or Neos is advantageous.

• Previous experience in any area of law firm practice is preferred.

• Fluency in Spanish in addition to English is preferred.

• Experience utilizing AI tools such as Claude or Perplexity in a professional setting is preferred.

🏝️ Benefits

• Competitive salary based on skills and experience.

• Fully remote work opportunity from any location.

• Team incentives and recognition for maintaining 100% CRM accuracy and timely reporting.

• Generous paid time off in line with company policy.

• HMO coverage offered after 3 months for full-time employees located in the Philippines.

• Direct mentorship from international industry experts.

• Continuous learning and development resources available.

• Opportunities for global networking.