Business Development Representative – Healthcare

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Make outbound calls to healthcare facilities, clinics, hospitals, caseworkers, and referral or business partners.

• Present home healthcare and staffing solutions.

• Clarify staffing and private duty nursing services.

• Assess facility staffing requirements and patient care possibilities.

• Engage with caseworkers concerning private duty nursing services for pediatric patients aged 0–21.

• Develop and sustain relationships with healthcare contacts and referral sources.

• Perform follow-ups and organize appointments or follow-up discussions.

• Monitor outreach activities, responses, opportunities, and subsequent actions.

• Assist in recruitment outreach for Medicaid waiver patients and private duty nursing roles.

• Recognize potential patient placements and aid in matching available staff to patient or facility needs.

• Collaborate with the internal team on staffing and patient opportunities.

• Support healthcare credentialing and liaise with insurance companies about requirements and status.

• Follow up on pending credentialing information.

• Ensure accurate credentialing, documentation, and activity records are maintained.

• Provide administrative and coordination assistance.

• Compile and send end-of-day updates and reports.

• Aim for approximately 4 new clients each month.

⛳️ Requirements

• Prior experience in cold calling, outbound outreach, business development, recruitment, appointment setting, or a comparable role.

• Exceptional professional phone communication abilities.

• Confidence in initiating conversations with new healthcare and business contacts.

• Comfortable managing a high volume of outbound outreach.

• Strong follow-up skills and perseverance.

• Capability to clearly and professionally explain services.

• Excellent relationship-building and interpersonal skills.

• Experience in recruitment or staffing.

• Ability to identify opportunities and guide conversations towards suitable next steps.

• Proficient spoken and written English.

• Strong organizational skills and attention to detail.

• Ability to keep accurate outreach records and activity reports.

• Self-driven and capable of working independently.

• Results-oriented and comfortable working towards productivity targets.

• Dependable, responsive, and consistent.

• Must possess relevant work experience.

• Must provide NBI Clearance and/or Local Police Clearance prior to onboarding.

• Must attend video meetings with the camera on when necessary.

• Reliable laptop or desktop computer required.

• Stable high-speed internet connection of at least 25 Mbps is necessary.

• Noise-canceling headset is required.

• Working webcam is required.

• Must have a quiet and professional work environment.

• Experience in healthcare credentialing, healthcare outreach, home healthcare/staffing, Medicaid waiver, private duty nursing, casework, insurance credentialing, appointment-setting, HHAeXchange, CRM/call-tracking, or VoIP is highly preferred.

🏝️ Benefits

• Dedicated HR & Contractor Support Team.

• Optional Premium VPN Access.

• HIPAA & Cybersecurity Training + Certification (Provided).

• Training for Top 1% VA Performance.

• Client-Approved U.S. Holidays.

• Client-Approved Paid or Unpaid Time Off.

• Access to Tools & Resources.

• Optional Performance-Based Incentives, bonuses, or increased hours based on performance.