Business Development Representative

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Build and enhance the customer base through proactive outbound sales initiatives and effective management of inbound leads.

• Meet outlined sales objectives and individual key performance indicators (KPIs).

• Respond to incoming customer inquiries swiftly and professionally.

• Ensure effective communication with customers via calls, emails, online meetings, and messaging platforms.

• Keep precise and high-quality customer information in Salesforce.

• Assist customers with account usage, submission of requests, and order placements.

• Oversee and follow up on customer payments.

• Cultivate long-term relationships with existing clients while exploring upselling opportunities.

• Discover and leverage new business prospects through assigned and acquired customer accounts.

• Represent Xometry in a professional manner in all communications with customers across diverse industries.

⛳️ Requirements

• Initial experience in sales, business development, customer success, or account management.

• Proficiency in English is essential.

• Knowledge of Dutch or any Scandinavian language is an advantage.

• Excellent interpersonal and communication skills, with the ability to build trust, negotiate, and achieve results.

• Capability to identify business opportunities, meet sales targets, and contribute to a robust sales pipeline.

• Ability to quickly grasp product specifics and effectively convey them to customers.

• Strong social intelligence, empathy, and a customer-focused communication approach.

• High degree of responsibility, adaptability, determination, and eagerness to grow.

• Experience living abroad is viewed favorably.

• Applicants must reside in Bulgaria.

🏝️ Benefits

• Transparent compensation package: base salary plus unlimited commission.

• Opportunity for full-time remote work.

• Provision of a corporate laptop and corporate IP telephony.

• Comprehensive onboarding process covering all necessary tools, systems, and procedures.

• An international and supportive team environment.

• Opportunities for career advancement and development within a rapidly growing global organization.

• Flexible and dynamic work culture with swift decision-making processes.

• Regular well-being initiatives and participation in global charity projects.

• Occasional team meetings and company events.