Business Development Manager – Strategic Cuisine, Asian

This is a fully remote position, open to applicants in United States.

📋 Description

• Recruit, develop, and mentor a multilingual team of Business Development Representatives.

• Directly oversee 6–10 Business Development Representatives, managing their productivity and sales pipelines.

• Provide coaching on discovery, qualification, and solution positioning in Mandarin for the Mandarin-speaking clientele.

• Establish systems, peer-review processes, and outcome-focused feedback loops for team enhancement.

• Conduct one-on-one meetings, call reviews, pipeline assessments, and disciplined forecasting.

• Collaborate with Strategic Cuisines Account Executives to ensure smooth handoffs and to convert leads into sales.

• Collect feedback from frontline staff to inform resource allocation across strategic cuisine markets.

• Enhance funnel efficiency for each market segment.

• Work alongside Enablement and Marketing teams to refine messaging and outreach sequences.

• Recruit, onboard, and train new representatives, including those for additional language support.

• Guide team members towards roles as Strategic Cuisines Account Executives and beyond.

• Report to the Senior Manager of Strategic Cuisines.

⛳️ Requirements

• Must be fluent in Mandarin Chinese and English, both written and spoken.

• Minimum of 2 years of sales experience in a closing capacity.

• Demonstrated history of meeting or exceeding sales quotas.

• Strong skills in forecasting and maintaining pipeline rigor.

• Metrics-driven approach to evaluating sales performance.

• Cultural humility and a genuine curiosity about diverse communities and selling contexts.

• Ability to inspire and motivate team members.

• Entrepreneurial mindset, self-motivated, creative, and adaptable.

• Capacity to perform effectively under pressure.

• Leadership experience, familiarity with multilingual or multicultural teams, knowledge of additional languages, BDR/SDR experience, experience in a fast-paced growth environment, and background in the restaurant industry are advantageous but not required.

🏝️ Benefits

• Uncapped commission potential.

• Bonus eligibility based on performance.

• Equity participation if eligible.

• Comprehensive benefits and total rewards programs.

• Flexible work arrangements to accommodate evolving needs.

• Opportunities for in-person collaboration via Toast’s hybrid work model.

• Reasonable accommodations provided for individuals with disabilities.