Business Development Representative

This is a fully remote position, open to applicants in India.

📋 Description

• Engage with and assess incoming leads via phone, live chat, email, and SMS.

• Utilize discovery questions to gain insights into each prospect’s business, requirements, existing solutions, and interest level.

• Acquire in-depth knowledge of all three home inspection software platforms along with a general understanding of related products and services.

• Determine the appropriate solution for each prospect.

• Transform qualified prospects into Account Executive opportunities through live transfers, scheduled demos, or sales calls.

• Conduct focused outbound outreach and follow up with previously engaged prospects and high-quality re-engagement lists.

• Keep accurate records of prospect activities, qualification details, and notes within Salesforce.

• Strive to meet individual and team objectives concerning lead response times, conversion rates, qualified opportunity volumes, and outbound activities.

• Act as the first point of contact for potential customers interested in home inspection software.

• Handle and qualify incoming leads generated from website inquiries, sales calls, and live chat.

⛳️ Requirements

• 1–3 years of experience in business development, sales development, inside sales, or other customer-facing roles.

• Preferred experience in selling to or collaborating with SMB customers.

• Proficiency in spoken and written English at a native level.

• Capability to effectively manage fast-paced, unscripted customer interactions.

• Strong listening and discovery skills.

• Ability to quickly establish rapport and identify the next appropriate steps.

• Self-driven, organized, and adept at balancing real-time inbound conversations with proactive follow-ups.

• Open to coaching and adaptable in a dynamic, fast-paced environment.

• Willingness to learn multiple software products.

• Driven by quantifiable sales objectives.

• Preferred experience with Salesforce or other CRM systems.

• Proven experience collaborating with U.S.-based business teams.

• Excellent written and verbal communication skills in English.

• Availability to overlap fully with Porch's U.S. Eastern Time business hours (7:30 PM IST – 3:30 AM IST).

• A quiet workspace is essential.

• Internet connection with a minimum of 30 Mbps download and 10 Mbps upload speed.

🏝️ Benefits

• Sales incentives, subject to program guidelines and approvals.

• Comprehensive coverage for health, life, and financial well-being.

• Medical insurance.

• Accident insurance.

• Retirement benefits.

• 12 company-paid holidays.

• 2 flexible holidays.

• Privilege/earned leave.

• Casual/sick leave.

• Paid maternity and paternity leaves.

• Weekly wellness events.