Business Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Identify and assess high-risk DTC merchants generating over $150K in monthly revenue (GMV)

• Conduct initial discovery calls and present the value of Phoenix's commerce platform

• Create and manage target account lists across various DTC sectors

• Engage in prospecting through cold calls, emails, LinkedIn, SMS, and industry networks

• Analyze accounts, focusing on offer types, funnel structures, checkout technologies, ad channels, and operational challenges

• Experiment with and refine messaging, outreach sequences, and channel strategies

• Evaluate prospects based on volume, business models, current setups, processing configurations, growth limitations, timing, and decision-making processes

• Investigate declined transactions, chargeback risks, checkout conversion issues, stock shortages, fulfillment problems, and disjointed tools

• Record findings for Account Executives and ensure smooth transitions

• Keep CRM data up-to-date and report on activity, conversion rates, and contributions to the pipeline

• Assist in developing sales playbooks, outreach sequences, and training materials

• Provide competitive and market insights to Sales, Marketing, and Product teams

⛳️ Requirements

• Minimum of 3 years in sales development

• Proven track record of consistently generating qualified leads and achieving or surpassing quotas

• Capability to conduct discovery conversations and identify business challenges, rather than merely scheduling meetings

• Exceptional written communication skills and the ability to craft cold emails that elicit responses

• Strong phone demeanor and comfort with high-volume cold outreach

• Proficient in CRM and outreach tools such as HubSpot

• Competence in researching accounts and personalizing outreach at scale

• Business knowledge sufficient for meaningful discussions with founders or operators

• Demonstrated resilience, self-motivation, and adaptability in a fast-paced environment

🏝️ Benefits

• Competitive salary and performance-based incentives

• Comprehensive health, dental, and vision insurance

• Flexible working hours and remote work options

• Opportunities for professional development and career advancement

• Collaborative and dynamic work environment