Business Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Engage with assigned leads through phone calls, emails, and other authorized communication methods.

• Initiate discovery conversations to grasp prospects' businesses, needs, challenges, current solutions, decision-making processes, and levels of interest.

• Assess potential opportunities using established criteria to evaluate fit and sales readiness.

• Schedule appointments for qualified prospects with the relevant Sales Representative and ensure comprehensive qualification handoffs.

• Follow up promptly with leads that require additional nurturing.

• Perform outbound prospecting to uncover and cultivate new business opportunities.

• Assist Back to Base initiatives by identifying additional product and service opportunities within existing client accounts.

• Reach out to current clients to assess their interest, business needs, and readiness for new solutions.

• Acquire knowledge of the company's products, services, pricing, target markets, and ideal customer profiles.

• Record interactions with prospects and clients, qualification details, follow-ups, and outcomes in HubSpot and other specified systems.

• Maintain accurate lead statuses and progress, nurturing, disqualifying, or transitioning opportunities according to established protocols.

• Collaborate with Sales Representatives regarding priorities, target opportunities, qualification expectations, and feedback on lead quality.

• Work in conjunction with Marketing, Customer Success, and other internal teams.

• Achieve performance goals related to outreach, response times, qualified opportunities, meetings, lead conversion, and Back to Base initiatives.

• Engage in sales training, coaching, team meetings, and product education.

• Provide insights on prospect inquiries, objections, competitive data, and market trends.

• Represent the company in a professional manner, ensuring a positive experience for prospects and clients.

⛳️ Requirements

• A high school diploma or equivalent is required.

• An Associate or Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.

• Previous experience in business development, inside sales, lead generation, customer service, account management, or similar customer-facing roles is preferred.

• Background in a SaaS, technology, payments, fitness, or business-to-business environment is preferred.

• Familiarity with CRM systems such as HubSpot is preferred.

• Excellent verbal and written communication skills with the ability to quickly build rapport.

• Proficient in asking effective discovery questions and actively listening to understand business needs.

• Comfortable with outbound telephone and email outreach to both prospective and existing clients.

• Ability to identify potential sales opportunities without prematurely advancing unqualified leads.

• Strong organizational and follow-up skills, with the capacity to manage multiple leads and priorities concurrently.

• Capability to learn and convey the value of various products and services.

• Comfortable working towards measurable activity and performance objectives.

• Willingness to accept coaching, integrate feedback, and strive for continuous improvement.

• Strong attention to detail and commitment to maintaining accurate CRM records.

• Ability to work collaboratively with Sales and other departments while ensuring clear ownership of assigned tasks.

• Self-motivated with the persistence and professionalism needed to reach difficult or initially uninterested prospects.

🏝️ Benefits

• Comprehensive training and development programs.

• Opportunities for career advancement.

• Competitive salary and performance-based incentives.

• Flexible work environment.

• Health and wellness benefits.