Business Development Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct research and customize outreach utilizing an AI technology stack to pinpoint prospects within Support/Success leadership, Operations management, and executive teams.

• Adapt outreach strategies using messaging frameworks and templates, reviewing drafts generated by AI prior to distribution.

• Target specific lists of ideal mid-market companies in accordance with Ideal Customer Profile (ICP) criteria and strategic initiatives.

• Implement multi-channel outreach through email, phone, LinkedIn, and video platforms.

• Experiment with messaging, target personas, and outreach channels; monitor conversion rates and suggest enhancements.

• Maintain comprehensive reports and dashboards that reflect campaign success and performance metrics against established targets.

• Analyze results and present recommendations for enhancements to management.

• Collaborate with Account Executives to transfer sourced meetings, ensuring detailed documentation of contact, account, and messaging information.

• Utilize feedback from Account Executives to optimize the handoff process.

• Contribute to the development of Help Scout’s outbound playbook as the inaugural Business Development Representative (BDR).

⛳️ Requirements

• 1 to 2+ years of experience as an outbound BDR or SDR within a B2B SaaS environment.

• Proven history of achieving pipeline or opportunity goals.

• Experience in prospecting to organizations with 250+ employees.

• Capability to customize messaging based on industry, job title, and additional criteria.

• Excellent communication skills with both prospects and internal team members.

• Active utilization of AI tools for research, list generation, or content creation.

• Familiarity with HubSpot and go-to-market (GTM) platforms such as Apollo, ZoomInfo, Sales Navigator, or similar tools is advantageous.

• Ability to excel in a fast-paced, dynamic work environment.

• Open to coaching and interested in advancing to a closing role.

• Must be legally authorized to work from your home country; Help Scout does not provide visa sponsorship.

🏝️ Benefits

• Competitive salary with an internal, transparent salary structure based on market data.

• Flexible time off – you have the freedom to select holidays and vacations that suit you.

• 12 weeks of fully paid parental leave for all new parents, including those adopting or fostering.

• A stipend for home office expenses.

• A co-working stipend of up to $300 per month if you opt to work outside your home.

• An annual professional development allowance of $1,800.

• Premium health insurance coverage for you and your dependents if you reside in the U.S. or Canada.

• Eligibility for commission.