Business Development Manager, Emergency Response

This is a fully remote position, open to applicants in United States.

📋 Description

• Formulate and implement a business development and end-user engagement strategy for North America.

• Cultivate relationships with leaders in the fire service, PPE committees, specifiers, distributors, dealers, and key influencers in the market.

• Collaborate with fire departments during PPE assessments, wear trials, tender processes, and specification activities.

• Enhance existing business, promote protection initiatives, and explore new growth avenues in station wear, protective hoods, wildland firefighting, and emerging applications.

• Establish distributor partnerships and coordinate efforts throughout the firefighter PPE value chain.

• Comprehend the needs of firefighters, equipment specifications, protective systems, and market dynamics, translating insights into commercial opportunities.

• Provide market intelligence regarding customer needs, competitive landscape, emerging requirements, specifications, and industry trends.

• Collaborate with Sales, Marketing, Technology, Product, and other internal teams.

• Conduct customer presentations, product training, seminars, and technical/commercial communications.

• Represent the organization at trade shows, conferences, fire-service events, training sessions, and industry forums.

• Maintain records of customers, pipeline status, opportunities, trials, specifications, and market data in Salesforce.

• Support objectives for revenue growth, pipeline enhancement, customer engagement, specification influence, and market-share defense.

⛳️ Requirements

• Relevant experience in the fire service, firefighter PPE, emergency response, protective apparel, or related safety sectors.

• Preference for candidates with direct fire-service experience, such as current, former, or retiring firefighters, fire officers, training leaders, or PPE committee members.

• Experience in sales, business development, or account management is preferred.

• Established connections within the fire-service community, PPE sector, distributor/dealer networks, or emergency response organizations are strongly favored.

• Familiarity with firefighter PPE and protective systems, including turnout gear, hoods, station wear, wildland protection, specifications, tenders, and wear trials.

• Capability to build trust with firefighters and navigate complex channel and marketplace relationships.

• Excellent presentation, communication, influencing, and relationship-building abilities.

• Proficient in transforming technical information into practical, credible dialogues with end users.

• Bachelor’s degree preferred; equivalent combinations of fire-service leadership, industry knowledge, technical qualifications, and commercial experience will be considered.

• Willingness to travel approximately 50% of the time across the United States and Canada.

🏝️ Benefits

• Incentive opportunities.

• Reasonable accommodations for applicants with disabilities.