Business Development Representative

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Take charge of outbound pipeline development for Genesys' sales team.

• Identify and connect with high-potential prospects in Brazil's contact center and customer experience sectors, including both strategic and government accounts.

• Assess opportunities based on established criteria.

• Collaborate with field sales to transform market interest into revenue-generating discussions.

• Convert marketing leads into sales-ready opportunities through consultative discovery conversations.

• Create and maintain targeted account lists utilizing internal databases, LinkedIn, and third-party data tools.

• Implement outbound prospecting campaigns through email, phone, and live chat.

• Work alongside field sales representatives on account strategies, competitive positioning, and growth opportunities.

• Ensure Salesforce serves as the definitive source for pipeline accuracy.

• Respond to inbound inquiries, qualifying, educating, and directing prospects appropriately.

• Utilize lead nurturing techniques for accounts that are not yet prepared to make a purchase.

• Evaluate prospecting methods, test outreach strategies, and suggest process enhancements.

• Develop expertise in market and product offerings related to contact center solutions, customer experience, and voice of customer initiatives.

⛳️ Requirements

• Proficient in written and spoken English at an advanced to fluent level.

• A minimum of 3 years of successful business-to-business experience in sales, business development, or inside sales, with a proven record of achieving or surpassing targets.

• Bachelor's degree in marketing, communications, business, or a related field, or equivalent practical experience in software or SaaS sales.

• Familiarity with Salesforce.com.

• Practical experience with 6sense, Lusha, Salesloft or Outreach, and LinkedIn Sales Navigator.

• Outstanding verbal and written communication skills, with the ability to quickly build rapport and engage senior business decision-makers and technical stakeholders.

• Strong organizational and time management capabilities.

• Experience in engaging with government accounts and navigating multiple stakeholders within complex organizations.

🏝️ Benefits

• Flexible working arrangements.

• Mentorship opportunities.

• Access to learning programs.

• Leadership development initiatives.

• Education support.

• Paid volunteer time.

• Free Fridays in August.

• Well-being resources.

• Regionally customized programs for employees and their families.