Business Development Manager – Technical Sales

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Collaborate within Henkel's Adhesive Technologies division focused on infrastructure, protection, and repair, with an emphasis on downstream sales in the Midwest region.

• Implement sales strategies and plans to sustain existing client relationships and attract new business.

• Formulate and execute action plans based on customer roadmaps to foster loyalty and establish long-term partnerships.

• Achieve sales and distribution objectives across designated territories and accounts.

• Cultivate and maintain customer relationships while integrating customer feedback into operations.

• Relay customer tasks and priorities to Key Account Managers and the Sales team.

• Collaborate with technical customer service on line trials and address customer inquiries or issues.

• Implement pricing and promotional strategies effectively.

• Oversee and guide distributor salesforces and third-party representatives.

• Ensure effective execution at points of sale, including merchandising and brand representation within retail environments.

• Conduct field, market, job site, and store visits; follow up on implementation, promotional activities, inventory levels, and identified gaps.

• Coordinate educational initiatives and assess sales impact with technical advisors.

• Manage customer order processing, negotiate agreements, and oversee reporting and contract management tasks.

• Handle overdue payments, block orders as necessary, and utilize CRM tools, data analytics, and automation to enhance sales performance.

⛳️ Requirements

• Experience or the ability to work in downstream sales within the infrastructure, protection, and repair division.

• Proficiency in executing sales plans and strategies.

• Capability to develop customer action plans based on customer roadmaps.

• Ability to achieve sales and distribution targets.

• Strong aptitude for building and maintaining customer relationships.

• Skill in coordinating with Key Account Managers, Sales teams, technical customer service, and technical advisors.

• Competence in conducting line trials and addressing customer requests and complaints.

• Experience managing distributor salesforces and third-party representation.

• Ability to conduct field, market, job site, and store visits.

• Proficiency in processing customer orders and negotiating agreements.

• Experience in reporting and contract management.

• Ability to handle overdue payments and block orders when necessary.

• Familiarity with CRM tools, data analytics, and automation.

• Willingness to work within the Midwest region.

🏝️ Benefits

• Opportunities to explore new career paths and grow professionally.

• Potential for career advancement.

• Chance to acquire new skills.

• Ability to make a meaningful impact at Henkel.