This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Develop and enhance the customer base through proactive outbound sales initiatives and effective management of inbound leads.

• Meet established sales targets and individual key performance indicators (KPIs).

• Respond to incoming customer inquiries promptly and in a professional manner.

• Ensure effective communication with customers via calls, emails, online meetings, and messaging platforms.

• Keep accurate and high-quality customer information in Salesforce.

• Assist customers with account usage, submission requests, and order placements.

• Monitor and follow up on customer payments effectively.

• Foster long-term relationships with existing customers while identifying opportunities for upselling.

• Discover and unlock new business opportunities through assigned and acquired accounts.

• Represent Xometry professionally in communications with clients across various sectors.

⛳️ Requirements

• Initial experience in sales, business development, customer success, or account management.

• Fluency in English and Scandinavian languages is essential.

• Strong interpersonal and communication skills with the capability to build trust, negotiate, and deliver results.

• Ability to identify business opportunities, meet sales goals, and contribute to a robust sales pipeline.

• Quick comprehension of product specifics and the ability to communicate them effectively to clients.

• Strong social intelligence, empathy, and a customer-focused communication style.

• High degree of responsibility, adaptability, determination, and motivation for growth.

• Experience living abroad is a plus.

• Candidates must be based in Bulgaria.

🏝️ Benefits

• Transparent compensation model: fixed salary plus unlimited commission.

• Option for full-time remote work.

• Provision of a corporate laptop and corporate IP telephony.

• Comprehensive onboarding that covers all tools, systems, and processes.

• An international and supportive team environment.

• Opportunities for career growth and development within a rapidly expanding global company.

• Flexible and dynamic work culture with quick decision-making processes.

• Regular well-being initiatives and global charitable projects.

• Occasional team meetings and company events.