Business Development Manager, Pharma Storage

This is a fully remote position, open to applicants in United States.

📋 Description

• Propel business expansion by seeking new clients for the pharmaceutical storage sector in the Mid-Atlantic area.

• Serve as the primary point of contact for customer relationships, from initial prospecting to finalizing new business agreements.

• Assist in upselling and cross-selling opportunities to current pharmaceutical storage clients and other Alcami service lines.

• Oversee relationships with active pharmaceutical storage clients.

• Ensure successful service delivery from the signing of proposals to the execution of projects.

• Achieve or surpass sales objectives through acquiring new accounts and upselling supplementary services.

• Work collaboratively with sales team members to identify clients with additional needs that align with services offered at other Alcami locations.

• Cultivate a thorough understanding of clients’ pipelines and previous Alcami experiences to pinpoint upselling opportunities.

• Engage in client visits, discussions for new business, and business review meetings as required.

• Keep precise customer information in Salesforce and produce timely activity reports and metrics.

• Carry out other assigned duties.

⛳️ Requirements

• Bachelor’s degree in a life sciences discipline or experience in selling GMP storage services.

• Previous sales experience is preferred.

• Strong customer service capabilities are essential.

• Experience in CMO or CDMO is preferred.

• At least 1–2 years of experience in a customer-facing role within the Life Sciences sector.

• Knowledge of cGMP and the drug development process, either through coursework or prior employment, is preferred.

• Previous experience in pharmaceutical or CDMO business functions is necessary.

• Exceptional written and verbal communication skills are required.

• Strong organizational skills and customer service abilities; multitasking is essential.

• Excellent problem-solving and critical-thinking skills are required.

• Results-driven, determined, and proactive; comfortable managing challenging client discussions regarding timelines, budgets, and unforeseen outcomes.

• Capability to work independently in a fast-paced and dynamic setting.

• Proficient in Microsoft Office (Word, Excel, PowerPoint) is required.

• Skilled in utilizing internet and social media tools for researching potential leads.

• Ability to quickly learn and utilize a Customer Relationship Management system is required.

• Previous CRM experience, preferably with Salesforce, is preferred.

• Prior exposure to value-based selling and negotiation skills is advantageous.

• Availability to work Monday–Friday, from 8:00 AM to 4:30 PM, 1st shift.

• Must reside within the Mid-Atlantic region.

• Willingness to travel up to 15% of the time.

• Capable of regularly lifting/moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.

🏝️ Benefits

• Medical, dental, vision, and prescription coverage.

• Life insurance provision.

• Long-term disability (LTD) coverage.

• Short-term disability (STD) coverage.

• 401(k) plan with matching contributions and immediate vesting.

• Tuition reimbursement and student loan forgiveness options.

• Opportunities for professional growth.

• Competitive salary structure.

• Engaging and challenging career paths.

• Chance to be part of a skilled team.