Business Development Manager – National Accounts

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Conduct research to identify, qualify, and prioritize potential national account customers across various channels, including multi-unit foodservice, franchise, senior living, hospitality, and contract foodservice.

• Foster long-term relationships with executive leaders, decision-makers, culinary teams, operations teams, procurement contacts, and other relevant stakeholders.

• Present Alto-Shaam products and solutions using consultative selling techniques, customer discovery, value-based presentations, product demonstrations, culinary support, and application-focused recommendations.

• Develop and execute account-specific business plans, sales strategies, opportunity pipelines, and growth initiatives.

• Manage opportunities throughout the sales cycle and assist in converting targeted prospects.

• Enhance sales volume, account penetration, and sustainable revenue growth.

• Keep track of market trends, competitive activities, customer challenges, and industry developments.

• Collaborate with internal teams, including sales, culinary, marketing, product development, customer service, and dealer representatives.

• Aid in negotiations concerning pricing, programs, specifications, standards, and account agreements.

• Ensure accurate CRM records are maintained, manage opportunity pipelines, monitor customer engagement, analyze account performance, and report on activities, forecasts, and results.

• Participate in customer meetings, industry trade shows, conferences, networking events, and other market engagement activities.

• Travel over 70% of the time to facilitate customer engagement, business development, trade shows, and account growth initiatives.

⛳️ Requirements

• A bachelor’s degree in business, marketing, hospitality, culinary arts, foodservice management, or a related field is required; a combination of education and relevant industry experience may be considered.

• 5–7 years of progressive experience in sales, business development, national account management, key account management, or channel management.

• Experience is preferred in commercial foodservice equipment, foodservice operations, hospitality, franchise, or senior living markets.

• Proven track record of identifying, developing, and converting new business opportunities with regional, national, and multi-unit account customers.

• Experience with franchise groups, senior living operators, hospitality organizations, contract foodservice providers, or other multi-location customer segments is strongly preferred.

• Familiarity with foodservice operations, commercial kitchen workflows, culinary applications, equipment specification processes, and customer operational challenges is preferred.

• Capability to build relationships with executive leaders, procurement teams, culinary teams, operations leaders, dealers, consultants, and manufacturer representative partners.

• Strong skills in consultative selling.

• Competence in strategic planning and account management.

• Outstanding interpersonal, communication, presentation, negotiation, and relationship-building skills.

• Proficient in CRM platforms, opportunity pipeline management, forecasting, reporting, and documentation of sales activities is required.

• Proficiency in Microsoft Office applications.

• Strong problem-solving, conflict management, and decision-making abilities.

• Willingness to maintain a rigorous travel schedule; travel requirement is over 70%.

🏝️ Benefits

• Annual bonus based on gross income, averaging 15% over the past five years.

• Affordable premiums for comprehensive healthcare coverage with wellness participation.

• 11 paid holidays.

• Generous earned paid time off (PTO).

• Opportunities for advancement through the career ladders program.

• Tuition assistance for obtaining a degree or certification.

• Fitness reimbursement for gym memberships, classes, or training sessions.

• Biannual performance evaluations with annual merit increases.

• Annual complimentary lunch with the company president to celebrate work anniversaries.

• Remote work is permitted.