Business Development Manager, Italian, English

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Cultivate and grow the customer base through proactive outbound sales initiatives and effective inbound lead management.

• Meet established sales targets and individual key performance indicators (KPIs).

• Address incoming customer inquiries swiftly and professionally.

• Ensure effective communication with customers via calls, emails, online meetings, and messaging platforms.

• Maintain precise and high-quality customer information in Salesforce.

• Assist customers with account usage, submission of requests, and order placements.

• Oversee and follow up on customer payments.

• Foster long-term relationships with existing customers while identifying opportunities for upselling.

• Discover and capitalize on new business opportunities within assigned and acquired customer accounts.

• Represent Xometry professionally in all communications with customers across various sectors.

⛳️ Requirements

• Prior experience in sales, business development, customer success, or account management.

• Proficiency in both Spanish and English is essential.

• Excellent interpersonal and communication skills, with the ability to build trust, negotiate, and achieve results.

• Capability to identify business opportunities, meet sales objectives, and contribute to a robust sales pipeline.

• Quick comprehension of product details and the ability to relay them effectively to customers.

• Strong social intelligence, empathy, and a customer-focused communication approach.

• High level of accountability, adaptability, determination, and enthusiasm for personal growth.

• Experience living abroad is regarded as a plus.

• Applicants must be based in Bulgaria.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• A dynamic and inclusive work environment.

• Comprehensive benefits package including health insurance.