Business Development Manager, Italian, English

This is a fully remote position, open to applicants in Bulgaria.

📋 Description

• Develop and enhance the customer base through proactive outbound sales efforts and effective management of inbound leads.

• Meet established sales targets and individual performance indicators.

• Respond to incoming customer inquiries swiftly and professionally.

• Ensure effective communication with customers via phone calls, emails, online meetings, and messaging platforms.

• Keep accurate and high-quality customer information in Salesforce.

• Assist customers with account usage, submission of requests, and placement of orders.

• Monitor and follow up on outstanding customer payments.

• Foster long-term relationships with existing customers while recognizing upselling opportunities.

• Identify and unlock new business potential through both assigned and acquired customer accounts.

• Represent Xometry professionally in all communications with customers across various sectors.

⛳️ Requirements

• Initial experience in sales, business development, customer success, or account management.

• Fluency in both Italian and English is essential.

• Excellent interpersonal and communication skills with the ability to build trust, negotiate effectively, and achieve results.

• Capability to identify business opportunities, meet sales objectives, and contribute to a robust sales pipeline.

• Ability to quickly grasp product details and convey them effectively to customers.

• Strong social intelligence, empathy, and a customer-focused communication approach.

• High level of accountability, adaptability, determination, and a desire for personal growth.

• Experience living abroad is viewed as beneficial.

• Applicants must reside in Bulgaria.

🏝️ Benefits

• Clear compensation structure: base salary plus unlimited commission.

• Full-time remote work arrangement.

• Provision of a corporate laptop and corporate IP telephony.

• Comprehensive onboarding that covers all tools, systems, and procedures.

• An international and supportive team atmosphere.

• Opportunities for career advancement and development within a rapidly growing global organization.

• Flexible, dynamic work culture with swift decision-making processes.

• Regular wellness initiatives and participation in global charity projects.

• Occasional team meetings and company events.