Business Development Manager, French and English Bilingual

This is a fully remote position, open to applicants in Canada.

📋 Description

• Drive business expansion for Demant’s hearing healthcare and technology division within a sales territory in Quebec.

• Oversee a sales territory while building and sustaining customer relationships.

• Identify new business opportunities and meet sales targets within the territory.

• Deliver after-sales service, clinical support, and product training to clients.

• Enhance and sustain existing business while developing new accounts by converting competitive clients and increasing market share.

• Meet annual sales quotas and associated performance metrics.

• Maintain the CRM database, including scheduling and documenting calls.

• Formulate and present the annual territory business plan along with quarterly business reviews (QBRs).

• Prepare and provide technical presentations and demonstrations.

• Assess territory performance against projections, budgets, new accounts, management expenses, and gross margins, taking necessary corrective actions.

• Ensure adherence to sales policies and procedures.

• Train internal staff and customers on products and services.

• Collaborate with Marketing on events such as conferences, trade shows, seminars, workshops, and other activities.

• Foster customer relationships, uncover sales opportunities, achieve territory objectives, and deliver technical customer service, clinical support, and product training.

⛳️ Requirements

• A post-secondary degree or diploma in a relevant field is mandatory.

• Formal training in hearing healthcare (audiology or hearing instrument dispensing) is essential.

• Full professional proficiency in spoken and written French and English is required.

• English language skills are necessary for interactions with colleagues, training materials, business systems, customers, and stakeholders outside Quebec.

• A minimum of two (2) years of clinical and sales experience, preferably in healthcare or a hearing clinic setting.

• Exceptional verbal and written communication skills, complemented by strong interpersonal abilities.

• Outstanding presentation, negotiation, and organizational skills, along with robust technical capabilities.

• Willingness to travel regularly—50% to 70% of the time—within the territory and occasionally to other parts of Canada or internationally.

• Proficiency in a CRM system, particularly Salesforce.com, along with skills in Excel and PowerPoint.

• Capability to function in a complex environment with varied responsibilities.

• A reliable vehicle and a valid driver’s license are required.

• Ideally located in the Quebec City area or nearby regions.

🏝️ Benefits

• Competitive salary with annual evaluations.

• Comprehensive benefits package, including medical, dental, and vision coverage, as well as an Employee Assistance Program.

• Fitness and wellness spending account.

• Group RRSP contributions.

• Three (3) weeks of vacation.

• A dynamic work environment.

• Opportunities for career development and advancement.

• Annual professional membership fees covered for relevant professional organizations and associations.