Business Development Manager, C2 ESM – Bilingual

This is a fully remote position, open to applicants in Canada.

📋 Description

• Build and sustain a robust pipeline of qualified leads through disciplined outbound prospecting, strategic networking, cold outreach, social selling, referrals, events, and partnership channels.

• Take ownership of target-account development by researching organizations, identifying key stakeholders, creating account maps, and devising customized engagement strategies.

• Create and qualify new opportunities based on business needs, strategic alignment, urgency, stakeholder access, procurement pathways, and revenue potential.

• Conduct discovery discussions to identify operational challenges, strategic priorities, decision-making criteria, and measurable business outcomes.

• Develop trusted relationships with operational, technical, procurement, and executive stakeholders throughout extended sales cycles.

• Move opportunities forward through clear next steps, mutual action plans, diligent follow-up, and effective coordination of internal resources.

• Collaborate with Marketing on vertical and account-based campaigns.

• Partner with Presales, Product, Professional Services, and Customer Success to deliver a cohesive customer experience.

• Ensure accurate CRM records, account plans, opportunity notes, next steps, and pipeline forecasts are maintained.

• Utilize a structured sales methodology and engage in pipeline reviews, deal strategy sessions, and continuous improvement initiatives.

• Represent C2 at industry events, conferences, webinars, and customer meetings, with travel within the assigned region as necessary.

• Gather market intelligence and customer insights to enhance positioning, campaigns, and go-to-market strategies.

• Assist clients in transforming their businesses using C2 ESM and cloud solutions while meeting monthly sales targets.

⛳️ Requirements

• A minimum of five years of progressive experience in B2B sales or business development, preferably in SaaS, enterprise technology, ITSM/ESM, cloud solutions, or the public sector.

• Demonstrated experience in generating new pipeline opportunities and developing leads through proactive outbound efforts.

• Proven ability to manage complex, multi-stakeholder sales cycles and cultivate relationships at both operational and executive levels.

• Strong consultative and value-based selling skills, with the capability to align customer priorities with measurable business outcomes.

• Fully bilingual in English and French, possessing excellent verbal and written communication skills in both languages.

• Experience with CRM platforms and disciplined management of opportunities, activities, and forecasts.

• Knowledge of Canadian public-sector procurement cycles is a significant advantage.

• Familiarity with IT service management, enterprise service management, SaaS, IaaS, or cloud technologies is considered beneficial.

• Willingness to travel within the assigned region, up to 50 percent.

🏝️ Benefits

• A dynamic work environment that adapts to your needs.

• A welcoming and diverse workplace culture centered on inclusion and equality.

• Access to state-of-the-art technology and tools.

• A results-driven culture that acknowledges talent, action, and innovative thinking.

• Annual salary reviews linked to performance.

• Supportive and caring colleagues from varied professional and cultural backgrounds.

• A flexible total compensation package.

• An extensive commission structure.

• Vacation time that reflects your previous experience.

• Advanced paid hours to help you recharge (holidays and mobile days).

• A flexible benefits plan tailored to your needs.

• Options for flexible savings funds.

• A monthly allowance for home internet expenses.

• Significant opportunities for professional growth.

• A career path with avenues for learning and advancement.

• Close proximity to your direct manager and open, transparent communication to support your development.

• Various initial and on-the-job training opportunities, along with tools to monitor your progress and enhance your career.

• “Sherweblife” - a vibrant calendar of activities that facilitates both virtual and in-person gatherings throughout the year.