Business Development Manager – Broker Sales

This is a fully remote position, open to applicants in Canada.

📋 Description

• Advocate for and educate mortgage brokers about Manulife Bank's offerings.

• Nurture and enhance current mortgage broker relationships.

• Seek out new mortgage broker partnerships.

• Execute targeted calling initiatives, virtual meetings, and professional sales communications via telephone and email.

• Cultivate, sustain, and broaden internal and external connections within a designated geographic area.

• Deliver Manulife Bank’s sales strategy through a series of educational sessions.

• Collaborate with External Business Development Managers to pinpoint candidates for the educational program.

• Administer knowledge assessments for achieving master status.

• Create, host, and present virtual meetings for assigned brokers.

• Assist brokers from the pre-application stage through to funding.

• Support and oversee National Desks to attract mortgage deals.

• Manage funding ratios with brokers in the portfolio.

• Process deals from referred and existing broker clients.

• Oversee broker transitions to external BDMs upon completion of education and achievement of volume or funded-deal objectives.

• Facilitate brokers’ return to internal support if they drop below external BDM thresholds.

• Evaluate broker performance to identify relationships for termination.

• Work in collaboration with Compliance, Client Services, Marketing, Events, Product, and other internal teams.

• Organize daily responsibilities to meet productivity targets and support brokers and the sales region.

• Utilize technology to enhance efficiency within the territory and sales team.

⛳️ Requirements

• A college or university degree in a relevant field.

• At least 2 years of experience in the banking and mortgage brokerage sector.

• In-depth knowledge of mortgage underwriting.

• Proficiency in conducting virtual meetings and presentations.

• Capability to analyze sales data and reports effectively.

• Skills in business planning and territory management.

• Excellent communication and interpersonal abilities.

• Aptitude for building and maintaining professional relationships.

• Strong enthusiasm for learning and development.

• Familiarity with Microsoft Office, Salesforce, Power BI, and Adobe platforms is advantageous.

• Ability to persuade and negotiate through effective consultation and active listening.

• Proven sales expertise, business development, and prospecting skills.

• Experience in implementing a repeatable and measurable sales process.

• Capability to offer underwriting expertise.

• Strong time management and prioritization capabilities.

• Effective communication, organization, and collaboration skills.

• Initiative, a positive influence, and the ability to excel in a fast-paced environment with a self-starting attitude.

• Flexibility and adaptability to change, shifting priorities, and strict deadlines.

• Strong problem-solving and analytical abilities.

• Capacity to investigate issues independently.

• Results-oriented and team-focused.

• Open to coaching and receptive to feedback.

• Willingness to learn and embrace ongoing improvement.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Mental health support.

• Vision coverage.

• Short-term disability insurance.

• Long-term disability insurance.

• Life insurance.

• AD&D insurance coverage.

• Adoption/surrogacy benefits.

• Wellness programs.

• Employee and family assistance plans.

• Retirement savings options.

• Pension plan.

• Global share ownership plan with employer matching contributions.

• Financial education and counseling resources.

• Paid holidays.

• Vacation days.

• Personal days.

• Sick leave.

• Statutory leaves of absence.

• Flexible work environment.

• Opportunities for learning and career advancement.

• Sales incentive programs.

• Pay-for-performance compensation structure as a condition of comfort.