Business Development Manager

This is a fully remote position, open to applicants in Australia.

📋 Description

• Develop and execute targeted plans for existing and potential customers and markets, aligning with the Company’s Medium Term strategic objectives.

• Collect and analyze current sales data to evaluate target markets.

• Obtain client approvals and ensure compliance with specifications for projects.

• Integrate market and customer needs to drive product innovation.

• Identify and report obstacles to market entry.

• Establish preliminary sales growth targets.

• Organize and implement promotional initiatives in designated markets.

• Initiate demonstrations and trial orders with key customers.

• Assess the business potential for complementary products.

• Provide regular updates on plans and activities.

• Address customer inquiries and provide clarifications.

• Prepare and submit quotations following established procedures.

• Maintain CRM updates for all customer-related activities.

• Collaborate with internal Lucy Electric departments to ensure business success.

• Track and evaluate sales and market data for a defined geographic area.

• Conduct sales calls and meetings, presenting to customers and clarifying their needs.

• Develop customer contact strategies, communicate product launches, and foster new relationships.

• Identify potential customers through referrals, industry recommendations, trade shows, and conferences.

• Suggest products, quantities, and configurations while promoting customer propositions.

• Oversee CRM usage and escalate issues when necessary.

• Manage customer accounts and resolve any queries or complaints.

• Adhere to company policies, procedures, regulatory codes, and codes of conduct.

• Engage in training, coaching, development planning, conferences, and continuous industry education.

• Report directly to the National Business Development Manager, with an indirect reporting line to the Sales Director – Australasia.

• Operate within a designated region in Australia, requiring regular travel within Australia and visits to Lucy sites in the Asia Pacific region.

⛳️ Requirements

• Significant commercial and technical sales experience in the Secondary and Primary Switchgear sectors.

• Prior experience in Business Development and Marketing with Australian Utilities, Contractors, Consultants, and EPCs in the electrical industry.

• Knowledge of contract law and an understanding of terms and conditions.

• Proven ability to negotiate contracts and finalize orders, resulting in profitable business for Lucy Electric.

• Strong grasp of the key business challenges faced by end-user accounts.

• Comprehensive understanding of costing and pricing strategies to achieve targeted gross margins.

• Experience with CRM systems, preferably Microsoft D365 or similar.

• Proficiency in English.

• Outstanding communication skills.

• High level of competency in MS Office and computer usage.

• Strong reporting and documentation capabilities.

• 3-5 years of experience in a similar industry or role.

• Bachelor’s Degree or an equivalent qualification.

• Solid experience and understanding of straightforward procedures or systems (7 to 12 months).

• Minimal managerial experience (0 to 3 months).

🏝️ Benefits

• Competitive salary package.

• Opportunities for professional development and training.

• Dynamic and supportive work environment.

• Flexible working arrangements.