Business Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Establish long-term, mutually advantageous relationships with both prospective and existing clients.

• Generate new client leads and create, as well as implement strategies to secure agreements for translation, localization, and associated solutions.

• Identify, prospect, qualify, and secure new business within a designated U.S. territory or market segment.

• Manage the complete sales cycle from target-account research and outreach to discovery, solution development, proposal, negotiation, contract execution, and transition to delivery.

• Create and sustain a qualified pipeline through outbound prospecting, referrals, networking, industry events, and coordinated marketing efforts.

• Meet assigned bookings, revenue, pipeline, and activity objectives; keep updated territory, account, and opportunity plans.

• Assess client needs and present LanguageLine's translation, localization, and related language solutions using a consultative, value-based method.

• Lead discovery sessions with business, procurement, operational, and technical stakeholders; collaborate with internal subject-matter experts.

• Collaborate with Project Management, Operations, Finance, Legal, and other teams on estimates, solution designs, proposals, RFP/RFQ/RFI responses, statements of work, and commercial terms.

• Conduct presentations and proposals, address objections, negotiate within approved parameters, and finalize opportunities.

• Maintain client, activity, opportunity, pipeline, next-step, and forecast information in Salesforce or other approved systems.

• Oversee the post-sale transition to Project Management, including scope, commitments, risks, and client expectations.

• Represent LanguageLine Solutions at client meetings, conferences, trade shows, and industry events; travel within the United States as necessary.

• Provide client feedback, competitive intelligence, and market trends to internal teams and leadership.

• Assist with cross-functional process and quality enhancement initiatives.

• Stay updated on translation, localization, language technology, and relevant AI services through continual professional development.

⛳️ Requirements

• A Bachelor's degree in business, marketing, communications, international business, or a related area is preferred, or an equivalent combination of education and relevant experience.

• Three or more years of experience in quota-carrying business-to-business sales or business development, particularly in selling professional services, technology, AI services, or other complex solutions.

• Proven track record as a hunter in creating pipelines and closing new business while achieving or surpassing assigned sales targets.

• Experience overseeing the full sales cycle, including outbound prospecting, discovery, proposals or RFP responses, pricing, negotiation, contracting, and transition.

• Preferred experience in the translation or localization industry; relevant expertise in software, AI services, language technology, or technology-enabled services is also valued.

• Ability to work independently with remote, cross-functional teams while managing multiple complex opportunities at various sales stages.

• Strong consultative and solution-selling abilities, including discovery, business-case development, value positioning, objection handling, and closing.

• Excellent outbound prospecting, lead qualification, account research, territory planning, and pipeline-development skills.

• Commercial and financial understanding, including pricing, margin awareness, deal structuring, and contract negotiation within approved limits.

• Proficient with CRM, pipeline, and forecasting practices; experience with Salesforce is preferred.

• Exceptional written and verbal communication, presentation, and persuasion skills with senior business, procurement, operational, and technical stakeholders.

• Strong organizational skills, follow-through, and prioritization across multiple opportunities, deadlines, and internal contributors.

• Capability to build credible relationships while upholding confidentiality, sound judgment, and professional conduct.

• Working knowledge of translation and localization workflows, pricing, and project delivery, or the ability to rapidly learn the language-services business.

• Familiarity with software, AI-enabled services, language technology, or other technology-enabled solutions is preferred.

• Ability to analyze sales activity, conversion, pipeline, and forecast data to enhance execution.

• Candidates must be authorized to work in the US without the need for visa sponsorship.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health benefits including medical, dental, and vision coverage.

• Opportunities for professional development and continuous learning.

• Flexible working arrangements to support work-life balance.

• A dynamic and inclusive work culture that values diverse perspectives.