Business Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and oversee a team of BDRs to meet and surpass quarterly performance objectives.

• Foster accountability, consistency, and execution in outbound sales initiatives.

• Cultivate a culture centered on professionalism, urgency, responsiveness, and continuous growth.

• Identify and nurture top talent while actively managing underperformance.

• Conduct regular performance evaluations, coaching sessions, and development plans.

• Ensure the team meets expectations for outbound activities across calls, emails, follow-ups, and prospecting coverage.

• Track outbound activity, engagement levels, talk time, and metrics related to pipeline generation.

• Enhance conversion rates from conversations to meetings, meetings to completed meetings, and completed meetings to proposal opportunities.

• Refine messaging, objection handling techniques, scripts, and outreach strategies based on performance analytics.

• Hold weekly one-on-one coaching sessions with each BDR.

• Review recorded calls and offer structured coaching on qualification, objection handling, and conversion effectiveness.

• Engage in live call blocks and provide real-time coaching sessions.

• Support training on industry knowledge, product positioning, sales messaging, AI tools, and workflow optimization.

• Ensure accurate and timely usage of CRM throughout the team.

• Uphold standards for activity logging, note-taking, follow-up tracking, deal hygiene, lead routing, and SLA compliance.

• Monitor dashboards and reports to identify risks, trends, and opportunities.

• Align with Account Executives and leadership on maintaining meeting quality and pipeline standards.

• Guarantee that 100% of BDR activity is recorded in the CRM within 24 hours.

• Review a minimum of 10 recorded calls per BDR each month.

• Dedicate at least 3 hours weekly to listening to live calls or participating in call blocks.

• Examine team dashboards multiple times weekly and monitor outbound performance on a daily basis.

• Ensure inbound leads are addressed within SLA requirements.

• Maintain effective communication and follow-through with BDRs, AEs, and leadership.

⛳️ Requirements

• 3–7+ years of experience in sales leadership or BDR management.

• Demonstrated success in leading outbound sales or SDR/BDR teams.

• Strong knowledge of sales processes, pipeline management, and conversion metrics.

• Solid CRM discipline and experience in reporting.

• Familiarity with HubSpot.

• Experience in managing or coaching Business Development Representatives.

• Willingness to travel as necessary.

• Experience in HOA management, property management, or real estate services is advantageous.

🏝️ Benefits

• Generous paid time off (PTO) that includes vacation, sick leave, and holidays.

• Comprehensive medical, dental, and vision insurance coverage.

• 401(k) plan with employer matching.

• Employer-paid short- and long-term disability insurance.

• Stipend for cell phone and reimbursement for mileage.

• Flexibility for remote work with opportunities for in-person collaboration.