Business Development Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Identify, prospect, and cultivate new business opportunities within the outsourcing and staffing sectors.

• Oversee the complete sales process, from lead generation and initial discovery calls to proposal creation, negotiation, and finalizing deals.

• Achieve or surpass revenue, pipeline, and growth objectives.

• Offer comprehensive outsourcing services and customized solutions.

• Suggest outsourcing options that encompass customer support/call center operations, IT and software services, accounting/payroll/finance operations, HR and recruitment process outsourcing, as well as marketing/digital services.

• Deliver value propositions that emphasize cost-effectiveness, quality, scalability, and long-term benefits.

• Support contracts that include service agreements, SLAs, and project-based engagements.

• Foster long-term partnerships that enhance client retention and generate recurring revenue.

• Market temporary, permanent, and contract staffing solutions.

• Collaborate with hiring managers to grasp role requirements, timelines, and expectations.

• Work alongside recruitment teams to ensure swift turnaround and the delivery of high-quality candidates.

• Negotiate billing rates, markups, and placement fees.

• Ensure client satisfaction through successful placements and high fill rates.

• Serve as a trusted advisor by comprehending clients’ evolving business needs.

• Maintain relationships to facilitate repeat business and upselling opportunities.

• Monitor client performance metrics and proactively address any issues or growth opportunities.

⛳️ Requirements

• A minimum of 4+ years of experience in a Business Development Manager role or a similar sales-oriented position.

• At least 2+ years of experience within the outsourcing and/or staffing industry.

• Demonstrated experience in selling outsourcing services (BPO, shared services, offshore/nearshore solutions) and/or staffing solutions (temporary, permanent, or contract placements).

• Strong grasp of client requirements, solution-based selling, and consultative sales methodologies.

• Familiarity with CRM tools such as HubSpot, Pipedrive, Salesforce, Zoho, or comparable platforms.

• Exceptional communication, negotiation, and relationship-building abilities.

• Comfortable working with targets, KPIs, and analytics.

• Capable of working independently while collaborating with internal recruitment and operations teams.

🏝️ Benefits

• Flexible remote work arrangement.

• US time zone schedule, Monday through Friday.