Business Development Manager

This is a fully remote position, open to applicants in Washington.

📋 Description

• Drive profitable growth for DSV Road by acquiring new customers, reactivating dormant accounts, and nurturing customer relationships.

• Promote DSV's road transportation, freight brokerage, and logistics services.

• Identify new business opportunities and develop a pipeline of potential customers.

• Convert qualified leads into active, revenue-generating customer accounts.

• Build and manage a portfolio of small- and medium-sized customer accounts.

• Conduct meetings with customers to understand their transportation needs, business challenges, and service requirements.

• Act as the primary point of contact for assigned customer opportunities throughout the sales process.

• Evaluate customer transportation requirements and collaborate with Pricing, Operations, and Sales Support teams to devise solutions.

• Present DSV Road's service offerings, proposals, service recommendations, and sales presentations.

• Assist with customer onboarding and implementation processes.

• Monitor market activity, customer trends, and competitive intelligence.

• Maintain accurate records of customers, opportunities, pipeline, and forecasts in CRM systems.

• Track sales performance and provide updates, forecasts, and reports.

• Prioritize opportunities and sales activities to enhance effectiveness and revenue growth.

• Execute additional duties, responsibilities, and special projects as assigned.

⛳️ Requirements

• High school diploma or equivalent is required.

• An Associate’s degree or Bachelor’s degree in Business, Logistics, Sales, Marketing, or a related field is preferred.

• 1–3 years of experience in sales, business development, commercial roles, or related fields is preferred.

• Experience in building customer relationships and supporting revenue growth initiatives is preferred.

• Familiarity with a KPI-driven, goal-oriented, or customer-focused work environment is preferred.

• Knowledge of CRM systems, such as Microsoft Dynamics, and pipeline management tools is preferred.

• Experience in the transportation and logistics industry is preferred.

• Background in domestic freight brokerage or related transportation experience is preferred.

• Excellent verbal, written, and interpersonal communication skills.

• Ability to establish and maintain customer relationships.

• Strong relationship management capabilities.

• Superior organizational and time management skills.

• Capacity to manage multiple priorities in a fast-paced environment.

• Problem-solving and critical-thinking abilities.

• Basic understanding of business and commercial practices.

• Ability to recognize customer needs and suggest appropriate solutions.

• Strong collaboration and teamwork capabilities.

• Proficient in Microsoft Office applications and CRM systems.

• Self-motivated with the capacity to work independently and meet performance goals.

• Ability to communicate effectively with customers, employees, and business partners.

• Willingness to travel periodically to customer locations, company facilities, industry events, and business meetings.

• Ability to occasionally lift light office materials weighing up to approximately 15 pounds.

🏝️ Benefits

• Benefits offerings are accessible through the DSV Benefits Showcase.

• Benefits, programs, and eligibility may differ by location and division in accordance with applicable state and local laws.

• Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the position.