Business Development Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Propel business expansion for the Ontario team.

• Manage a sales territory while fostering and sustaining robust customer relationships.

• Identify new sales opportunities and achieve territory sales objectives.

• Represent the Company in a highly professional and exemplary manner.

• Deliver technical customer service, clinical support, and product training.

• Enhance and sustain existing business while generating new opportunities through competitive conversions and market share growth.

• Achieve annual sales targets and related sales metrics.

• Cultivate long-term relationships with clinic owners, dispensers, and audiologists.

• Maintain precise customer contacts, appointments, call notes, and other relevant data in the CRM.

• Develop and present an annual territory business plan along with QBR updates to the RSM, Director of Sales, and other key stakeholders.

• Prepare and deliver technical presentations and demonstrations.

• Assess territory performance against objectives and implement actions for improvement.

• Ensure that territory sales activities adhere to Company policies and procedures.

• Train internal staff and customers on Company products and services.

• Collaborate with Marketing at conferences, trade shows, seminars, and workshops, including the development and presentation of slide decks.

⛳️ Requirements

• A relevant post-secondary degree is mandatory.

• Formal education in hearing care (Audiology, HIS) is essential.

• At least 5 years of Sales experience is required, preferably in a healthcare or hearing aid clinic environment.

• Exceptional verbal and written communication abilities along with strong interpersonal skills.

• Outstanding presentation, negotiation, and organizational skills, coupled with technical proficiency.

• Capability to represent the Company in a professional and courteous manner.

• Frequent travel (50%–70%) within the territory, and occasionally to Canada or internationally.

• Proficiency in CRM (Salesforce.com), as well as Excel and PowerPoint software.

• Ability to navigate a complex environment with a diverse range of tasks, including sales, training, technical support, and telephone assistance.

• Must possess a reliable vehicle (maximum 6 years old).

• Must hold a valid driver’s license.

🏝️ Benefits

• Competitive salary with annual performance reviews.

• Comprehensive medical benefits, including dental, vision, and health coverage.

• Employee Assistance Program.

• Fitness/Exercise spending account.

• Group RRSP contributions.

• Three weeks of vacation.

• Dynamic work environment.

• Opportunities for career development and advancement.

• Coverage for annual professional membership dues.

• Accommodation available upon request for applicants with disabilities during the recruitment and assessment process, as well as after being hired.