Business Development Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Propel business expansion within the Ontario team.

• Manage a sales territory while establishing and nurturing robust customer relationships.

• Identify new sales opportunities and achieve territory sales objectives.

• Cultivate and sustain existing business through competitive conversions and increases in market share.

• Achieve annual sales targets and relevant sales metrics.

• Foster relationships with clinic owners, dispensers, and audiologists.

• Keep precise records of customer contacts, appointments, call notes, and other details in the CRM system.

• Develop and deliver annual territory business plans and quarterly business review updates to the RSM, Director of Sales, and other stakeholders.

• Prepare and execute technical presentations and demonstrations.

• Assess territory performance against sales predictions, budgets, new-account goals, discount levels, and gross margins, implementing corrective measures as necessary.

• Ensure that territory sales activities adhere to Company policies and procedures.

• Educate in-house staff and customers on Company products and services.

• Represent the Company at conferences, trade shows, seminars, and workshops alongside the Marketing team, including creating and presenting slide decks.

⛳️ Requirements

• A relevant post-secondary degree is mandatory.

• Formal training in hearing care (Audiology, HIS) is required.

• At least 5 years of sales experience, preferably in a healthcare or hearing aid clinic environment.

• Exceptional verbal and written communication skills, along with strong interpersonal abilities.

• Outstanding presentation, negotiation, and organizational skills, combined with technical proficiency.

• Capability to represent the Company in a professional and courteous manner.

• Willingness to travel frequently (50% - 70%) within the territory and occasionally to Canada or internationally.

• Proficient with CRM systems (Salesforce.com), Excel, and PowerPoint software.

• Ability to operate effectively in a complex environment with a variety of tasks (sales, training, tech support, telephone support, etc.).

• Must possess a reliable vehicle (no older than 6 years) and hold a valid driver’s license.

🏝️ Benefits

• Competitive salary with annual evaluations.

• Comprehensive medical benefits, including dental, vision, and health coverage.

• Employee Assistance Program.

• Fitness/Exercise spending account.

• Group RRSP contributions.

• 3 weeks of vacation.

• Dynamic work environment.

• Opportunities for career development and advancement.

• Coverage for annual professional membership dues.

• Accommodations available upon request for applicants with disabilities during the recruitment and assessment process and upon employment.