Business Development Manager

This is a fully remote position, open to applicants in Florida, +3 more states.

📋 Description

• Oversee all business development initiatives for the Resonant Clinical Solutions portfolio, from initial lead generation to closing deals.

• Manage client accounts and create opportunities for tailored kitting solutions, equipment and ancillary supply management, biorepository services, and future offerings.

• Generate sales leads through outbound calls, participation in trade shows, digital inbound leads, market intelligence, networking, cross-functional collaborations, and in-person meetings.

• Monitor close-win rates and pipeline development goals, reporting progress on a monthly basis or as required.

• Maintain relationships with existing accounts through regular virtual and face-to-face meetings with customers.

• Engage with target accounts and oversee the qualification process.

• Assist in customer contract negotiations and coordinate with legal teams.

• Identify project requirements and collaborate with proposal teams to formulate customer-specific scopes of work.

• Manage the negotiation process of proposals until completion.

• Record and update opportunities in Salesforce.

• Secure and grow business from both existing and new customers across the portfolio.

• Prepare insights and deliver presentations at face-to-face quarterly business reviews.

• Forecast monthly business development successes and assess business impact based on pipeline analysis.

• Conduct follow-ups post-sale to ensure customer satisfaction and facilitate the transition of accounts to customer success teams.

• Cultivate and enhance customer relationships while aligning growth opportunities with customer needs.

• Document competitive sales strategies and propose expanded service or program ideas.

• Gather competitor intelligence and share findings with marketing.

• Adhere to established best-practice guidelines.

• Travel to customer sites, host customer visits, and represent the company at trade shows.

• Maintain a professional company image in all customer interactions.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience.

• 5+ years of experience in business development or roles involving multiple decision-makers and customized solution selling.

• Proven track record of sales success in driving growth through a consultative and strategic selling approach.

• Experience in business-to-business sales.

• Experience in the competitor or CRO industry is preferred.

• A scientific background and/or experience in a laboratory or research environment is preferred.

• Familiarity with effective business development strategies in the Biopharma industry is preferred.

• Demonstrated ability to utilize best-in-class selling processes and technology platforms.

• Exceptional verbal and written communication skills.

• Strong skills in team collaboration.

• Ability to effectively communicate with business owners and decision-makers via phone, email, and in person.

• Capability to prioritize multiple and conflicting tasks in a fast-paced setting.

• Proficiency in handling challenging situations with a solutions-oriented mindset.

• Ability to work independently and manage assigned accounts efficiently.

• Capacity to comprehend customer operations and maintain a consultative, solution-focused approach.

• Excellent analytical skills with the ability to sell strategically within an account.

• Strong attention to detail.

• Willingness to travel to customer locations and attend industry conferences.

• Proficient in Microsoft Office applications, particularly Word and Excel.

• Previous experience with Salesforce.com is advantageous.

🏝️ Benefits

• Full-time employment.

• Remote work options available for eligible locations within the U.S.

• Opportunities for travel to meet with customers, host customer visits, and attend trade shows.