Business Development Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead business development initiatives within designated territories or sectors to optimize new account acquisition and renewal growth.

• Conduct account discovery to grasp customer objectives and align them with the most suitable Candid products and solutions.

• Take ownership of the overall Candid customer relationship for assigned territory or vertical accounts.

• Establish and nurture relationships with key decision-makers both within and outside major accounts.

• Broaden executive-level relationships with existing clients.

• Maintain an exceptional understanding of the customer base, including their business strategies, research needs, and budgets.

• Foster customer loyalty and satisfaction.

• Provide customer insights to internal stakeholders to aid in product iteration.

• Monitor segment developments and synchronize market insights with Candid's revenue growth opportunities.

• Track sales pipeline, leads, and sales cycle utilizing Salesforce.com.

• Attend and/or represent Candid at nonprofit events, conferences, and industry functions.

⛳️ Requirements

• A minimum of 6 years of relevant experience.

• Bachelor’s degree or equivalent is required; a concentration in sales or business is preferred.

• 4 to 6 years of experience in selling technology and solutions within a B2B context, specifically in a closing role focused on SaaS products.

• Experience selling to financial institutions, universities, and healthcare organizations is preferred.

• Demonstrated success in enterprise-level SaaS new business and account management.

• Proven record of achieving sales success in a competitive environment, consistently meeting or exceeding sales targets.

• Ability to implement a structured, consultative sales methodology such as Challenger or MEDDPICC.

• Strong relationship management and negotiation skills.

• Capacity to build strong relationships with senior-level internal and external stakeholders.

• Ability to maximize customer lifetime revenue.

• Experience in strategic account planning and fostering connections within customer institutions.

• Excellent verbal and written communication and presentation skills.

• Capability to thrive in a dynamic environment with minimal daily supervision.

• Experience in developing and maintaining rapport with a diverse range of constituents.

• Ability to succeed in a rapidly changing work environment.

• High proficiency in utilizing current technology to achieve objectives.

• Mission- and value-driven enthusiasm, entrepreneurial spirit, and strong motivation.

• Willingness to undertake additional duties and special projects as needed/requested.

• Sensitivity and respect for racial, gender, sexual orientation, and cultural differences.

• Commitment to Candid’s core values: driven, direct, accessible, curious, and inclusive.

🏝️ Benefits

• Health insurance options (medical, dental, vision).

• Retirement contributions with an additional matching option.

• Paid life insurance and accidental death & dismemberment coverage.

• Paid leave time (PTO, compassionate leave, volunteer days, holidays, parental leave).

• Short-term and long-term disability coverage.

• Pre-tax transit benefits.

• Flexible spending accounts.

• Supplemental insurance options.

• Summer hours for improved work-life balance.

• Eligible employer for Public Service Loan Forgiveness (PSLF) program.

• Commission eligibility for performance incentives.

• Remote work opportunities.

• Annual all-staff summits and participation in in-person meetings.