Business Development Manager – All Services

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive sustainable revenue growth by acquiring new clients and expanding partnerships with existing customers.

• Identify, develop, and secure new business opportunities within designated accounts and market sectors.

• Manage and expand a portfolio of existing client relationships.

• Recognize cross-selling opportunities across new service lines and various teams, studios, and decision-makers.

• Create and implement strategic account plans aimed at fostering long-term, multi-service partnerships.

• Monitor industry activities, production trends, emerging technologies, and evolving client requirements.

• Enhance Side's visibility within the assigned North American territory through prospecting, networking, relationship building, and market research.

• Position Side as a strategic, comprehensive partner throughout the game development lifecycle.

• Lead client discovery discussions to understand business goals, production requirements, timelines, and commercial needs.

• Collaborate with service-line and delivery teams to formulate solutions, proposals, pricing, and scopes of work.

• Work together with delivery teams, service-line specialists, and commercial colleagues on integrated solutions.

• Serve as the commercial point of contact for designated accounts.

• Relay client feedback, market insights, and emerging opportunities internally.

• Take ownership of revenue and business development targets.

• Build and sustain a qualified opportunity pipeline, manage forecasts, and maintain precise CRM records.

• Review account strategies, pipeline development, and commercial performance with leadership.

⛳️ Requirements

• Over 5 years of experience in business development, sales, or operations within the gaming or entertainment sector.

• Demonstrated success in managing client relationships and closing deals in creative or technical service settings.

• Strong knowledge of video game development and production processes, with familiarity across game development, art, audio, QA, localization, LQA, and Player Support.

• Ability to identify and cultivate opportunities across multiple service lines, positioning Side as an integrated, full-service partner.

• Exceptional written and verbal communication skills in English.

• Proficiency in CRM tools and MS Office or Google Workspace.

• Self-motivated, organized, and adept at managing complex sales cycles and client relationships from start to finish.

• A genuine passion for video games.

• Experience in Player Support is preferred but not mandatory.

• Established network of contacts among producers, development leads, operations managers, or game developers in the Bay Area and throughout North America.

• Experience working with or selling to AAA, AA, or mobile game studios.

• Exposure to selling or delivering services across various disciplines, including art, game audio, QA, localization, game development, or co-development support.

🏝️ Benefits

• Competitive base salary.

• Opportunity to work with individuals creating cutting-edge interactive entertainment.

• Excellent OTE with a commission package based on percentages.

• Group pension scheme and death in service benefit.

• Dynamic and entrepreneurial work culture.

• Environment focused on video games.

• Chance to collaborate with pioneers in the video game industry on innovative interactive entertainment.