Business Development Executive, Trade & Hospitality

This is a fully remote position, open to applicants in United States, +1 more country.

📋 Description

• Identify, target, and secure new B2B accounts within the interior design sector, including design firms, hotels, and hospitality organizations.

• Develop and maintain a pipeline of major accounts to foster repeat purchases and ensure long-term client retention.

• Conduct both inbound and outbound calls directly to prospective trade and hospitality clients.

• Utilize AI tools for effective prospecting, list creation, messaging, and follow-up.

• Implement and manage AI-driven workflows to enhance productivity and accelerate deal closure.

• Craft prompts, validate the outputs of AI, and refine processes based on performance metrics.

• Take ownership of funnel metrics and monitor pipeline health.

• Enhance CRM discipline, ensure consistency in reporting, and improve forecasting accuracy.

• Establish processes for lead routing, opportunity tracking, and follow-up procedures.

• Explore methods to shorten sales cycles and boost conversion rates.

• Coordinate transitions with the owner of inbound and existing accounts.

• Collaborate with merchandising, operations, and vendor teams on inventory management and special orders.

• Report directly to the Director of Digital Merchandising & Strategy.

⛳️ Requirements

• 5–8 years of experience in B2B sales or business development.

• Ideally, experience in trade, design, hospitality, or a similar relationship-oriented, high-touch sales environment.

• Demonstrated success in sourcing and closing new accounts.

• Capability to work independently and remotely.

• Self-discipline to manage a pipeline without daily supervision.

• Familiarity or comfort with using AI tools for prospecting and outreach processes.

• Excellent phone communication and relationship-building abilities.

• Confidence in serving as the primary contact and handling calls directly with prospects.

• Employment is contingent upon a background check, including verification of previous employment dates.

• An in-person interview is mandatory prior to an employment offer; candidates who cannot or choose not to attend will be disqualified from consideration.

🏝️ Benefits

• Paid time off policies.

• 401(k) matching (US).

• Medical, dental, and vision insurance (US).

• Supplemental insurance options (US).

• RRSP matching (Canada).

• Medical, dental, and vision coverage (Canada).

• Additional benefit options (Canada).

• Employee discounts across the company’s brand portfolio.

• Flexible work arrangements.

• AI-focused skill development and career growth through the integration of AI tools into sales processes.