Business Development Executive

This is a fully remote position, open to applicants in Jamaica.

📋 Description

• Oversee assigned revenue targets and manage customer relationships.

• Recognize growth possibilities and promote print directory advertising, digital advertising, and SaaS solutions.

• Achieve or surpass objectives through acquiring new business, renewals, upselling, and cross-selling.

• Build trusted partnerships with key decision makers to enhance retention and customer satisfaction.

• Engage in prospecting, qualifying, proposing, negotiating, closing, and forecasting opportunities.

• Track revenue fluctuations, cancellations, overdue accounts, and necessary adjustments.

• Collaborate with internal teams to facilitate onboarding, campaign execution, and customer outcomes.

• Formulate and implement account and territory strategies.

• Draft proposals, present solutions, negotiate terms, and finalize business agreements.

• Provide guidance to customers on print directory visibility and suggest print-and-digital packages.

• Clarify SaaS subscriptions, onboarding processes, usage, and renewals.

• Conduct account reviews and establish growth and retention strategies.

• Work with Finance and Collections on overdue accounts and payment arrangements.

• Maintain precise customer records, contracts, and follow-up actions.

• Keep the sales pipeline updated and deliver forecasts, activity reports, risk assessments, and progress updates.

• Collaborate with Sales, Customer Experience, Digital, Marketing, Fulfillment, Finance, Collections, Operations, Sales Support, HR, and IT.

• Achieve milestones in the sales cycle, directory, canvassing, and account allocation.

• Uphold integrity, sound judgment, confidentiality, and adherence to company policies.

⛳️ Requirements

• Demonstrated success in consultative B2B sales, account development, and revenue generation, preferably in advertising, media, digital services, or SaaS.

• Strong digital proficiency and understanding of SaaS.

• Practical experience with print directory advertising, including ad formats, placement options, publication timelines, and effective print sales techniques.

• Confidence in engaging senior stakeholders, delivering presentations, negotiating terms, and managing complex client relationships.

• Excellent written and verbal communication skills, active listening, organizational abilities, attention to detail, and customer service orientation.

• Proficient in Microsoft Office.

• Willingness to utilize CRM, reporting, collaboration, and digital sales tools.

• Capability to work independently while effectively collaborating with cross-functional teams.

• Associate degree in Marketing, Advertising, Communications, Business, or a related field; relevant certifications are a plus.

• Approximately five years of progressive sales experience, including oversight of major or strategic accounts.

• Familiarity with print directory advertising sales, publication cycles, ad placements, and integrated print-and-digital campaigns.

• Exposure to SaaS subscription models is advantageous.

• A valid driver’s license and reliable transportation may be necessary for client and vendor visits.

• Travel may be necessary to fulfill business and customer requirements.

🏝️ Benefits

• Environment that fosters a growth mindset.

• Coaching and product training provided.

• Opportunities for ongoing learning.

• Occasional work outside standard hours may be necessary to meet business and customer demands.