Business Development Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Achieve growth in passenger numbers and revenue for Trafalgar River and Trafalgar Tours in the USA, focusing on river charter opportunities.

• Cultivate and enhance group business across various channels, including direct, travel trade, affinity, MICE, and emerging segments.

• Identify and secure full-ship charter opportunities for Trafalgar River and relevant TTC products.

• Manage charter and group opportunities through the processes of qualification, proposal development, negotiation, contracting, and conversion.

• Generate incremental revenue through strategic partnerships, proactive outreach, and market expansion initiatives.

• Establish and nurture relationships with national partners, such as host agencies and affinity organizations.

• Recognize potential growth opportunities across different customer segments, destinations, and product lines.

• Maintain a robust and visible sales pipeline, utilizing Salesforce and reporting tools to track activity, conversion rates, and performance metrics.

• Collaborate cross-functionally to align opportunities with product availability, commercial objectives, and operational capabilities.

• Provide senior leadership with clear insights regarding group performance, market trends, and emerging growth potential.

⛳️ Requirements

• Minimum of five years of experience in sales and business development within the river cruise sector.

• Demonstrated expertise in negotiating and contracting charter agreements, backed by strong commercial insight.

• Proven success in driving revenue growth and fostering long-term client relationships.

• Experience in developing new business and expanding existing accounts through direct, trade, affinity, or custom group channels.

• Comprehensive knowledge of the North American direct and travel trade landscape, including host agencies.

• Experience in working cross-functionally to successfully bring complex group opportunities to the market.

• Excellent communication, persuasion, and commercial negotiation skills.

• Ability to thrive in a dynamic, target-oriented sales environment.

• Direct experience in developing river cruise charter business is desirable.

• Experience with complex group, charter, MICE, or high-value partnership opportunities is a plus.

• Familiarity with Salesforce or similar sales reporting and pipeline management tools is desirable.

🏝️ Benefits

• Incentive opportunities available.

• An inclusive workplace where every individual is valued and supported.

• Adjustments to the recruitment process can be made upon request.