Business Development Associate

This is a fully remote position, open to applicants in Florida.

📋 Description

• Expand referral partnerships and oversee a portfolio of healthcare collaborators and referral sources.

• Formulate strategies to enhance current partnerships and establish new referral connections.

• Pinpoint high-potential providers, practices, specialties, and healthcare organizations within designated Florida markets.

• Utilize referral, account, CRM, dashboard, and performance data to prioritize outreach and opportunities.

• Cultivate relationships with physicians, advanced practice providers (APPs), practice managers, referral coordinators, care managers, social workers, and other healthcare professionals.

• Engage in proactive outreach via phone, email, virtual meetings, and face-to-face interactions when suitable.

• Inform partners about Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurances.

• Assist partners in navigating the referral process and eliminating barriers to patient access.

• Encourage the use of referral tools, including the Patient Referral Dashboard.

• Investigate healthcare markets and identify new partnership opportunities.

• Ensure accurate account and activity records in Salesforce.

• Collaborate with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other departments.

• Meet objectives for referral growth, new client visits, partnership expansion, account reactivation, dashboard adoption, Salesforce accuracy, and Care Partnerships goals.

⛳️ Requirements

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a similar field.

• Excellent communication, relationship-building, and problem-solving abilities.

• Confidence in outbound outreach and in establishing new relationships.

• Capability to manage multiple accounts and prioritize opportunities autonomously.

• Proficiency in utilizing data and performance metrics to inform decisions.

• Experience with CRM systems; Salesforce experience is highly preferred.

• Strong sense of ownership, organization, and follow-through.

• Ability to excel in a fast-paced, growth-driven environment.

• Applicants must be legally authorized to work in the United States at the time of hire.

• This role is not eligible for employment visa sponsorship, now or in the future.

• Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related discipline is preferred.

🏝️ Benefits

• Healthcare, Dental, Vision, and life insurance benefits.

• 401K with a 3% employer match.

• Paid time off and paid holidays.

• Additional coverage options, including Short Term Disability, Long Term Disability, and Group Accident Insurance.

• Opportunities for professional development and advancement.

• A fantastic team culture.