Business Development Associate

This is a fully remote position, open to applicants in Texas.

📋 Description

• Build rapport and establish trust with both Teleflora and non-Teleflora florists.

• Cultivate relationships with key retail florists via phone calls and Microsoft Teams meetings.

• Introduce florists to Flowerbuyer products while highlighting available savings.

• Expand and develop a portfolio of B2B business on Flowerbuyer.com.

• Collaborate with internal departments to offer custom products and solutions to high-volume top accounts.

• Conduct high-volume outbound calling and consistently meet or exceed daily telephone selling targets.

• Generate leads and successfully close sales.

• Manage customer relationships and accounts effectively.

• Address and resolve customer objections.

• Retain existing customers and reactivate those who have been inactive.

• Utilize order entry, call tracking, and contact management software efficiently.

• Engage in sales, product, and process training sessions.

• Take on additional responsibilities as assigned.

⛳️ Requirements

• Demonstrated success in entering a new industry and building a business portfolio.

• Capability to close deals and manage relationships both in person and over the phone.

• Proven success in generating new leads.

• Ability to overcome customer objections effectively.

• A customer-focused mindset.

• Excellent time management, communication, and execution skills.

• Proficient in multitasking within a fast-paced and ever-changing environment.

• Strong desire to uphold and enhance high levels of internal and external customer satisfaction.

• Diligent, creative, open-minded, and driven personality with a positive attitude.

• Proficiency in PC usage is required.

• Familiarity with Outlook, Excel, Word, PowerPoint, and Microsoft Teams is essential.

• High school diploma or equivalent is necessary.

• 2–3 years of sales experience is required.

• Experience in the floral industry is advantageous.

• Background in outbound sales, customer relationship management, or account development is preferred.

• Experience in prospecting, customer retention, objection handling, and reactivating inactive customers is a plus.

🏝️ Benefits

• Medical coverage.

• Comprehensive vision and dental plans.

• 401(k) with match eligibility.

• 24/7 online physician consultations.

• Virtual mental health resources.

• Life coaching services.

• Employee community groups.

• Cash rewards for maintaining healthy habits.

• Fitness reimbursements.

• Access to a library of on-demand fitness videos.

• Opportunities for career advancement.

• Internal mobility across various brands and business units.

• Training in learning and leadership.

• Webinars and eLearning courses available.

• Company-wide mentorship program.

• Continuous improvement training initiatives.

• Wonderful Giving company-provided funds for support to up to three charities.

• Wonderful Neighbor group service projects.

• Employee flower benefit provided through Teleflora.