Business Development Associate

This is a fully remote position, open to applicants in Kansas, +1 more state.

📋 Description

• Build rapport and trust with both Teleflora and non-Teleflora florists.

• Cultivate relationships with key retail florists through phone conversations and Microsoft Teams meetings.

• Familiarize florists with our products and the savings available to them.

• Collaborate with internal departments to deliver customized products and solutions for top high-volume accounts.

• Utilize order-entry, call-tracking, and contact-management software effectively.

• Engage in sales, product, and process training sessions.

• Achieve and exceed daily targets for time spent on the phone selling to florists.

• Expand and manage a portfolio of B2B Flowerbuyer.com business.

• Conduct outbound calls, nurture relationships, grow accounts, address objections, retain customers, and reactivate dormant clients.

• Undertake additional responsibilities as assigned.

⛳️ Requirements

• Demonstrated success in entering a new industry and establishing a book of business.

• Proficient in closing and managing relationships via phone communication.

• Proven success in generating new leads.

• Ability to address and overcome customer objections.

• Customer-centric mindset.

• Strong skills in time management, communication, and execution.

• Capacity to multitask in a dynamic, fast-paced environment.

• Strong motivation to achieve and uphold high levels of customer satisfaction, both internally and externally.

• A hardworking, creative, open-minded, and driven attitude with a positive outlook.

• Proficient in PC applications: Outlook, Excel, Word, PowerPoint, and Microsoft Teams.

• High school diploma or equivalent is mandatory.

• 2–3 years of sales experience is required.

• Experience in the floral industry is advantageous.

• Preference for candidates with experience in outbound sales, customer relationship management, or account development.

• Familiarity with prospecting, customer retention, objection handling, and reactivating inactive customers is a plus.

🏝️ Benefits

• Competitive hourly pay plus commission.

• Medical insurance coverage.

• Comprehensive vision and dental plans.

• 401(k) plan with eligibility for matching contributions.

• 24/7 access to online physician consultations.

• Virtual mental health resources available.

• Life coaching services provided.

• Opportunities to join employee community groups.

• Cash incentives for maintaining healthy habits.

• Reimbursements for fitness-related expenses.

• Access to on-demand fitness videos.

• Opportunities for career advancement and internal mobility.

• Resources for Learning and Organizational Development.

• Training for People Managers and leadership roles.

• Access to webinars and eLearning courses.

• Participation in a company-wide mentorship program.

• Continuous improvement training initiatives.

• Wonderful Giving company-funded contributions for up to three charities.

• Opportunities for involvement in Wonderful Neighbor group service projects.