Business Banking Virtual Relationship Manager

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Oversee a designated portfolio of Business Banking Small Business clients to enhance and maintain banking relationships.

• Actively reach out to assigned clients to meet their service and business-related requirements.

• Advocate and cross-promote products and services while delivering suitable financial solutions through consultative assessments.

• Collaborate with partners on joint calls to improve sales techniques and identify consumer opportunities.

• Involve Business Banking Relationship Managers, Branch Managers, and specialty partners in assigned sales initiatives.

• Analyze financial statements, evaluate credit lines, and renew loans.

• Discover business lending opportunities and fulfill related lending duties.

• Ensure client retention and minimize the loss of profitable clients.

• Execute operational and administrative tasks while serving as a bank advocate and advisor.

• Confirm compliance of client portfolios with bank standards.

• Handle unprofitable client relationships and those anticipated to exit.

• Develop strategic partnerships with key business lines to enhance client engagement and retention.

• Carry out additional responsibilities as assigned, adhering to KeyBank policies and procedures.

⛳️ Requirements

• Associate's degree or equivalent experience (mandatory).

• At least 1 year of experience in a similar or transferable role, showcasing strong customer service and sales abilities.

• Minimum 1 year of comprehensive financial services experience in business/commercial banking.

• Deep understanding of the regulatory landscape and competitive environment, key industry players, economic factors, and operational challenges.

• Experience in Small Business lending.

• Capacity to build trust through a client-focused approach.

• Proficiency within a specific industry or geographic area and product range.

• Commitment to driving revenue growth and achieving results.

• Knowledge of financial, operational, and strategic elements of client organizations.

• Familiarity with structured sales methodologies, principles, and practices.

• Awareness of Key's risk culture and the ability to navigate risk/reward decisions.

• Skill in maintaining client relationships through consistent communication and financial guidance.

• Ability to comprehend and promote banking products and services.

• Proficient in independently structuring and presenting credit deals with comprehensive analysis and adherence to lending policies.

• Competence in communicating both face-to-face and via phone with colleagues and clients.

• Frequent use of a PC/laptop.

• Occasional travel required, including overnight stays.

🏝️ Benefits

• Incentive compensation that may consist of production bonuses, commissions, and/or discretionary rewards.

• Flexible working arrangements in a mobile environment where the role can be effectively executed.

• An adaptable and inclusive workplace.

• Engaging projects that present challenges.

• Accessible leadership.

• Opportunities for career advancement and personal development.

• Reasonable accommodations for qualified individuals with disabilities or disabled veterans.