Business Applications Administrator

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Manage NetSuite users, roles, permissions, saved searches, workflows, custom fields and forms, dashboards, and environments.

• Develop and optimize SuiteQL queries for reporting and data analysis.

• Resolve NetSuite user issues and partner with the NetSuite consultant on larger enhancements.

• Ensure cleanliness and efficiency of both sandbox and production environments.

• Participate in segregation-of-duties reviews and user access evaluations.

• Assist in Salesforce user management, including profiles, permission sets, page layouts, flows, reports, dashboards, releases, sandbox refreshes, data quality, and sales operations requests.

• Design, construct, and sustain integrations between NetSuite, Salesforce, and other business systems utilizing REST/SOAP APIs and Celigo.

• Monitor, document, and address integration failures, including setting alerts.

• Implement credential storage, least-privilege service accounts, token rotation, and logging security protocols.

• Contribute to integrations with Claude and agentic workflows.

• Discover opportunities to streamline or automate repetitive administrative tasks.

⛳️ Requirements

• 3–5 years of experience in administering NetSuite within a production environment, encompassing SuiteQL, saved searches, workflows, and role/permission design.

• Proficient understanding of Salesforce administration (Trailhead Admin-level or comparable hands-on experience).

• Proven experience with integrations utilizing REST/SOAP APIs, middleware such as Celigo, Boomi, Workato, or MuleSoft, or workflow tools like n8n, Zapier, or Power Automate.

• Comfortable with reading and writing JavaScript, basic SuiteScript, and JSON.

• Strong sense of ownership, thorough documentation, and effective communication with non-technical stakeholders.

• NetSuite Administrator or SuiteFoundation certification is preferred.

• Salesforce Administrator certification is preferred.

• Experience with n8n is preferred.

• Familiarity with AI/LLM integrations, including Claude, OpenAI APIs, agentic workflows, or prompt engineering is preferred.

• Background in a multi-entity or multi-subsidiary environment is preferred.

• Knowledge of SOX-adjacent controls, SOC 2, or ISO 27001 is preferred.

• Must be eligible to work in the U.S. or Canada without company sponsorship, now or in the future.

• F-1 visa holders with OPT requiring H-1B status, TNs, and current H-1B visa holders will not be considered.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company match.

• Flexible working hours and remote working options.

• Professional development opportunities and training.

• Generous paid time off and holidays.