Business Analyst IV

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist leadership by evaluating business processes, systems, and technologies to pinpoint areas for enhancement.

• Manage and configure various business systems to ensure efficient operation and alignment with organizational objectives.

• Act as a systems administrator/coordinator for applicable business systems and platforms.

• Serve as a subject matter expert, offering guidance and insights on technological updates and changes.

• Provide second-level technical support for teams utilizing business systems, addressing complex issues as they arise.

• Support team members with technology-related inquiries and enhance system usage and efficiency.

• Conduct regular audits of business systems to ensure compliance and improve operational efficiencies.

• Stay informed about business needs and processes, understanding how technology impacts operational workflows.

• Keep a working knowledge of relevant business operations and project activities.

• Create and manage ad-hoc reports to identify trends and monitor performance.

• Assess existing business processes and implement improvement initiatives.

• Provide resources for immediate operational adjustments and changes.

• Offer subject matter expertise to the reporting team with regard to data validation.

• Mentor and support junior team members, providing guidance as needed.

• Lead projects and undertake other assigned responsibilities.

⛳️ Requirements

• A Bachelor's Degree is required.

• Over seven (7) years of experience in data analysis, business operations, and software solutions.

• Significant experience with large-scale software solutions and systems.

• Or an equivalent combination of education and/or experience.

• Strong communication skills and the ability to collaborate closely with all levels of management across various departments.

• Excellent organizational, problem-solving, analytical, and communication skills, alongside team leadership abilities.

• Must be results-driven, customer-focused, and capable of managing multiple projects concurrently.

• Ability to clearly convey messages to diverse audiences.

• Flexible and adaptable, capable of thriving in ambiguous situations.

• Skilled in developing processes and procedures that yield results.

• Ability to motivate teams around a common objective and strive for excellence.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Exceptional written and verbal communication and organizational skills.

• Performs well in a fast-paced environment, demonstrating quick learning and creative thinking.

• Strong planning and problem-solving capabilities, with excellent attention to detail and accuracy.

• Required to have excellent verbal and written skills, including strong presentation skills.

• Proactive with critical thinking abilities and a capacity to hold processes accountable.

• Effective program management skills to lead initiatives and facilitate cross-functional collaboration and support.

• Quick to execute ad-hoc projects and adjust to change.

• Capable of making critical decisions while adhering to company procedures.

• Competent in organizing and directing oneself while providing effective guidance.

• Familiarity with general statistics, trending, time-series analysis, and regression analysis.

• Primarily sedentary work; involves extensive computer and telephone usage; occasional standing, walking, reaching, bending, and lifting of up to 10 lbs.

🏝️ Benefits

• Medical, Dental, and Vision insurance

• Employer Paid Basic Life Insurance and AD&D

• Voluntary Life Insurance (Employee/Spouse/Child)

• Health Care and Dependent Care Flexible Spending Accounts

• Pre-Tax and Post-Tax Commuter and Parking Benefits

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Short-Term and Long-Term Disability

• Tuition Reimbursement

• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)