Business Analyst III

This is a fully remote position, open to applicants in Peru.

📋 Description

• Foster a personal relationship with Jesus Christ and exemplify Compassion’s Christian values through daily interactions, service, and prayer support for the ministry.

• Advocate for and maintain Compassion’s child protection standards, reporting any concerns regarding child abuse, neglect, or exploitation.

• Collaborate with stakeholders, business owners, and decision-makers to comprehend business needs, pinpoint root causes, gather requirements, and establish process and technology solutions.

• Evaluate business processes, systems, policies, and organizational initiatives to uncover opportunities for efficiency, standardization, and service enhancement.

• Gather, analyze, and interpret data from various sources to identify trends, assess performance, validate findings, and facilitate data-driven decision-making.

• Create business cases, requirements documentation, process maps, analysis plans, and provide actionable recommendations.

• Promote alignment among business, operational, and technology teams.

• Assess, prioritize, and oversee a portfolio of business improvement requests and process enhancement initiatives.

• Lead and manage projects and improvement initiatives throughout implementation, including stakeholder management, communications, timelines, risk tracking, and progress reporting.

• Work with global, regional, and cross-functional teams to drive process, technology, and organizational enhancements.

• Maintain and improve process documentation, workflows, process maps, and knowledge repositories.

• Contribute to continuous improvement, operational excellence, process optimization, and strategic transformation efforts.

• Offer guidance, coaching, and business analysis expertise to colleagues and stakeholders.

⛳️ Requirements

• A Bachelor's degree in Industrial Engineering, Business Management, Information Systems, Project Management, Communications, Social Sciences, or a related field.

• Advanced proficiency in English is mandatory.

• Fluent in Spanish is required.

• Proven experience in business analysis, process improvement, project coordination, or continuous improvement initiatives.

• Demonstrated ability to gather, analyze, and document business requirements while translating business needs into process or technology solutions.

• Capacity to manage complex processes, multiple priorities, and large amounts of information.

• Experience in facilitating discussions and collaborating with diverse stakeholders to achieve consensus and drive outcomes.

• Strong business writing abilities, including process documentation, process mapping, and recommendations.

• Background in supporting organizational change or technology-related initiatives.

• Familiarity with process-mapping tools such as Miro, Visio, or similar platforms is preferred.

• Knowledge of Salesforce, Compassion Connect, or other enterprise systems is preferred.

• Previous experience in a Compassion National Office, Frontline Church Partner (FCP), or a similar ministry setting within the LAC region is preferred.

• Strong analytical, problem-solving, interviewing, and active listening abilities.

• Capability to build trust and nurture collaborative relationships across multicultural and cross-functional teams.

• Exceptional organizational skills, keen attention to detail, and the ability to handle competing priorities.

• Adaptability, humility, and a service-oriented approach.

• Equivalent education, training, experience, and/or certification may be accepted as a substitute for any of the minimum qualifications listed above.

🏝️ Benefits

• Remote work opportunities.

• Travel may be necessary up to 10% of the standard schedule.