Business Analyst

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Perform market and business analysis to uncover opportunities for software solutions and enhancements to existing products.

• Collect and evaluate customer feedback, business requirements, user workflows, challenges, and desired outcomes.

• Investigate competitor offerings, their features, pricing structures, market positioning, and performance benchmarks.

• Convert market and customer insights into actionable business requirements and strategic recommendations.

• Assist in shaping product strategy and prioritization by assessing business value, customer impact, feasibility, and potential risks.

• Work collaboratively with engineering, UX/UI, QA, product, and business teams to outline and document requirements.

• Create business requirements, functional specifications, user stories, acceptance criteria, process flows, and technical documentation.

• Establish product scope, priorities, dependencies, and anticipated outcomes in partnership with stakeholders.

• Aid in developing product roadmaps, sprint plans, release schedules, and implementation strategies.

• Engage throughout the software development lifecycle from discovery and requirements gathering to testing, release, and post-launch enhancements.

• Facilitate Agile development processes including sprint planning, backlog refinement, reviews, and retrospectives.

• Track project and sprint progress, identify obstacles, dependencies, and risks, and coordinate their resolution.

• Act as a central communication hub for requirements, updates, milestones, issues, and decisions.

• Maintain detailed project and product documentation.

• Utilize tools such as Jira, Trello, Azure DevOps, or similar platforms to manage requirements, workflows, and delivery activities.

• Coordinate cross-functional feedback, decisions, dependencies, and action items effectively.

• Champion customer needs by translating requirements into functional specifications and development priorities.

• Present requirements, product concepts, roadmaps, recommendations, and project updates to internal teams and external clients.

• Manage stakeholder expectations by clearly communicating scope, timelines, dependencies, risks, and changes.

• Identify areas for improvement in software products, business processes, workflows, and customer experiences.

• Analyze operational and product data to identify trends, gaps, risks, and opportunities.

• Suggest process and product improvements based on business needs, customer insights, and data-driven analysis.

• Support continuous improvement initiatives and special projects that contribute to overall company objectives.

⛳️ Requirements

• A minimum of 8 years of experience in business analysis, product management, product ownership, or a related role within a software development context.

• A proven history of contributing to or delivering SaaS, web, mobile, or enterprise software products.

• Strong experience in gathering, analyzing, documenting, and converting complex business requirements into actionable technical specifications.

• Demonstrated experience collaborating with cross-functional software development teams.

• Experience in direct engagement with customers, clients, or senior business stakeholders.

• Solid understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.

• Comprehensive knowledge of software development principles, SDLC, APIs, cloud platforms such as AWS or Azure, and modern software development frameworks.

• Proficiency in Agile/Scrum practices and project management or product development tools like Jira, Trello, Azure DevOps, or similar platforms.

• Excellent skills in requirements analysis, process mapping, user story development, acceptance criteria, and documentation.

• Ability to comprehend technical architecture and communicate effectively with software engineers and other technical professionals.

• Strong analytical skills with the capacity to assess business needs, data, risks, dependencies, and potential solutions.

• Capability to create clear presentations, reports, process flows, roadmaps, and business documentation.

• Strategic mindset and robust business acumen.

• Customer-focused approach with an emphasis on delivering measurable business value.

• Exceptional written and verbal communication skills in English.

• Strong skills in stakeholder management, influencing, negotiation, and facilitation.

• Ability to simplify complex technical concepts into clear, understandable business language.

• Excellent prioritization, organization, and time-management capabilities.

• Ability to manage competing demands, timelines, dependencies, and shifting priorities.

• Creative and analytical problem-solver with a curious and innovative mindset.

• Ability to thrive in a fast-paced, collaborative, and dynamic environment.

• High degree of ownership, accountability, adaptability, and attention to detail.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote work options.

• Supportive and inclusive work culture.