Business Analyst

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Collect, analyze, and document both business and functional requirements through workshops, interviews, and collaborative sessions.

• Create User Stories that include clear Given/When/Then Acceptance Criteria addressing functional logic, edge cases, and UI/UX behavior.

• Review and comment on Figma wireframes and user flows to ensure alignment with requirements.

• Facilitate 3 Amigos sessions prior to each sprint.

• Verify that stories fulfill the Definition of Ready before sprint planning.

• Transition requirements to development and QA teams while providing clarification support throughout the sprint.

• Engage in sprint planning, backlog refinement, daily standups, and retrospectives.

• Maintain traceability of requirements during acceptance testing.

• Act as the main point of contact between clients and the internal delivery team.

• Evaluate requests in relation to MVP boundaries and oversee scope changes and post-MVP backlog.

• Conduct client walkthroughs, sprint demonstrations, and UAT sessions.

• Generate status updates, decision logs, and records of scope changes.

• Assess deliverables against acceptance criteria during QA and UAT; identify and track any defects.

• Recognize compliance implications related to CASS, AML, and data privacy.

• Contribute to the ongoing improvement of BA practices, templates, and workflows.

⛳️ Requirements

• 3–5 years of experience as a Business Analyst in software delivery projects, preferably within a product or consultancy setting.

• Proven expertise in writing User Stories, including precise Acceptance Criteria in the Given/When/Then format.

• Strong Agile delivery experience, encompassing Scrum, sprint planning, backlog refinement, and retrospectives.

• Established skills in requirements elicitation through workshops, stakeholder interviews, process analysis, and gap identification.

• Demonstrated capability to manage and uphold scope, negotiate phased alternatives, and document decisions effectively.

• Confidently communicate with both non-technical clients and cross-functional technical teams.

• Proficient in Jira, Confluence, and Figma, particularly at the review and annotation level.

• Excellent written and spoken English.

• Ability to independently create client-facing documentation and present clearly under pressure.

• Located in Danang or Hanoi.

🏝️ Benefits

• 20 days of annual leave.

• Hybrid working arrangement.

• Premium healthcare package with PVI and comprehensive annual health check-ups.

• Competitive salary.

• 13th salary bonus.

• Lunch allowance.

• Engaging company culture with enjoyable activities.

• International working environment with AI-driven strategic direction.

• Global collaboration with both Vietnamese and international colleagues.